Recent Posts

Severe Weather

7/21/2021 (Permalink)

Picture showing a body of water, buildings and mountains explaining the effects of global warming Global Warming Consequences

Our climate is changing rapidly due to global warming and the chances of severe weather drastically increasing. This change will lead to higher temperatures and more heat waves causing more droughts and wildfires. The raising temperatures also cause faster evaporation which results in stronger storms. Because SERVPRO is nationwide, many of us have seen and been a part of the storm event in the past few years. SERVPRO of Mountain View, Los Altos has the experience in fire and water/freeze storm events. We have the knowledge and expertise, as well as, the state of the art equipment to handle any storm event that may come our way in the near future. If you experience a storm event due to wildfires, heavy rains or gusty winds, call SERVPRO of Mountain View, Los Altos for assistance in any size disaster - (650)770-2992! 

Fire season is here - be informed

7/13/2021 (Permalink)

Wildfire behind a house California wildfires 2021

The fire season is back and could be in your backyard before you are ready. Informing yourself of how close the fire danger is and preparing for it could save your life and your home.

Here are some sites to keep yourself informed and your family safe:

California wildfire map


Air quality information

EPA & partners

Wildfire preparedness & safety information


Wildfire safety tips & information


Wildfire response resources


However, if wildfires do get to your backyard and affect your home or business, don't hesitate to call SERVPRO of Mountain View, Los Altos for fire, smoke and soot restoration service! Call us at (650) 770-2992.

When Storms or Floods hit Mountain View/Los Altos/Los Altos Hills, SERVPRO is ready!

7/13/2021 (Permalink)

SERVPRO of Mountain View, Los Altos specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Mountain View, Los Altos, Los Altos Hills, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (650) 770-2992

Are YOU ready for a big earthquake?

7/13/2021 (Permalink)

House collapsed after an earthquake Don't forget to get Earthquake Insurance!

In the past few months, numerous earthquakes occurred in San Francisco and other parts of California state. 

Although we may not exactly know when the next big earthquake will hit the Bay Area, but we know that it will happen. Unfortunately, it is most likely that the earthquake will take us by surprise.

What you can do is to make sure your house is safe and your emergency kit is ready.

Making your house earthquake safe:

  • Fit gas appliances with flexible connections and/or a breakaway gas shut-off device, or install a main gas shut-off device.
  • Secure water heater(s) to walls.
  • Anchor bookcases and filing cabinets to walls.
  • Install latches on drawers and cabinet doors to keep contents from spilling out.
  • Install ledge barriers on shelves, place heavy items on lower shelves, and secure large, heavy items and breakables directly to shelves.
  • Attach computers and small appliances to desks, tables or countertops.
  • Secure ceiling lights, suspended ceilings and other hanging items such as chandeliers and plants to the permanent structure of your house.
  • Apply safety film to windows and glass doors.
  • Anchor large appliances to walls using safety cables or straps. Lock the rollers of any large appliances or pieces of furniture.

More information could be found here.

A basic emergency supply kit could include the following recommended items:

  • Water (one gallon per person per day for several days, for drinking and sanitation)
  • Food (at least a three-day supply of non-perishable food)
  • Battery-powered or hand crank radio and a NOAA Weather Radio with tone alert
  • Flashlight
  • First aid kit
  • Extra batteries
  • Whistle (to signal for help)
  • Dust mask (to help filter contaminated air)
  • Plastic sheeting and duct tape (to shelter in place)
  • Moist towelettes, garbage bags and plastic ties (for personal sanitation)
  • Wrench or pliers (to turn off utilities)
  • Manual can opener (for food)
  • Local maps
  • Cell phone with chargers and a backup battery

More information could be found here.


5/12/2021 (Permalink)

What can I catch from raw sewage

The main danger raw sewage presents is from Pathogens, which are biological agents that spread disease result in in serious illnesses, the three most common pathogens found in sewage are bacteria, parasites, and viruses.

Pathogens can cause a wide variety of acute illnesses these include sickness, diarrhoea and infections. Although aggressive and unpleasant with treatment should pass after periods of time lasting several days or weeks usually without lasting effects, however in certain circumstances pathogens can cause serious long-term illnesses or even death.

Diseases that can be caught from raw sewage include:

  • Cryptosporidium and Giardia
  • Gram Negative Bacteria
  • Hepatitis A
  • Leptospirosis
  • Tetanus
    Whether you are experiencing sewage related problems in your home or office, SERVPRO Of Mountain View/Los Altos/Los Altos Hills  is IICRC Certified Biohazard cleaning and  here to help you.


5/12/2021 (Permalink)

- Clean Up After Death

What are the potential diseases from exposure to bodily fluids?

Extreme caution must be taken when dealing with bodily fluids due to the risk of infection and exposure to diseases.

Direct exposure to body fluid spills do not result in infection. In general, the risk of human infection from spills is very low. However, risk of contracting a disease from direct contact to blood, urine, vomit and feces is based on many factors, including but not limited to the following:

  • The infectious agent involved
  • Duration and type of exposure
  • The amount of body fluids/feces involved in the exposure
  • The amount of infectious agent in the body fluids/feces at the time of exposure

The 3 main diseases that can be transmitted by exposure to body fluids are:

AIDS, Hepatitis B & HIV

SERVPRO Of Mountain View/Los Altos/Los Altos Hills is IICRC Certified Biohazard cleaning and  here to help you.

Cleaning and Hoarding

5/12/2021 (Permalink)

Hoarding Cleaning Hoarding Cleaning

Cleaning and Hoarding.

Hoarding is a complex problem often occurring over many years, the person usually has levels of difficulty that may have no identifiable cause, it may occur from mental illness or personality issues leaving the hoarder unable to stop. Their illness propels them to hoard everything from personal items to personal waste creating dangerous and unhealthy living environments; our specialist teams are trained to work respectfully when clearing and cleaning a property and sensitive attention is given to the difficulties faced by everyone involved in the operation.

SERVPRO Of Mountain View/Los Altos/Los Altos Hills will ensure the property is returned in a safe and hygienic state, items for removal will be agreed and confirmed, pre-photographs are taken of all the areas particularly when dealing with a deceased hoarder. We are experts in managing hoarding cleaning using specialist products to sanitize  and clean the affected surfaces removing the potential for contamination. On completion we will furbish post photographic evidence with certification if required for insurance.

SERVPRO Of Mountain View/Los Altos/Los Altos Hills is IICRC Certified Biohazard cleaning and  here to help you.

Air Duct Cleaning

5/12/2021 (Permalink)

Breathe Easy: Air Duct Cleaning

The duct cleaning process is crucial to the quality of the air we breathe. Custom air purification treatment plans are developed by our Technicians  . For example, after a fire, it is very possible smoke and soot particles are absorbed into the building’s ductwork. If not treated properly, those contaminants become part of the breathing air by being pushed through the heating, ventilation, and air conditioning (HVAC) system. Additionally, airborne contaminants can build up inside the ductwork, creating an ideal breeding ground for mold, bacteria, fungi and other microbes.

Air duct cleaning is essential for commercial and residential buildings because the ductwork carries the air (and possible mold or other contaminants) we breathe!  Air purification processes have multiple benefits and are an important piece in the recovery services as well as a proactive solution to indoor air quality considerations.

Our air duct cleaning services include:

  • Air duct cleaning and restoration
  • Water and fire damage HVAC restoration
  • Ductwork integrity inspection
  • Dryer vent cleaning
  • Duct sealing
  • Bathroom exhaust duct cleaning
  • Ductwork integrity inspection
  • Filtration
    For more information on HVAC and air duct cleaning, call us today, (650) 770-2992.

Mold Removal services

5/10/2021 (Permalink)

Treating Mold Mold Removal Services and Mold Cleaning

1-Mold Removal Services and Mold Cleaning

Mold is caused by a moisture issue within the area where it’s growing. This could occur because of any number of things, including water ingress from flooding/leaks, poor ventilation or damp patches. The first step to mold remediation is to have a mold survey carried out by a trained Technician specialist. They will advise you whether it is safe to reside in the property and forward you a detailed plan of what is required to eradicate the problem.

SERVPRO Of Mountain View/Los Altos/Los Altos Hills are Certified  mold remediation specialists. This means that if you have a mold problem in a domestic or commercial premises – big or small – we’re the company to help

Certified Cleaning Services company

5/10/2021 (Permalink)

Certified: SERVPRO Cleaned seal Certified: SERVPRO Cleaned

1-SERVPRO Of Mountain View/Los Altos/Los Altos Hills is
Specialist Certified  Cleaning Services company,

As well as the more common types of industrial, commercial  we also get involved with unique specialist cleaning jobs ,These Jobs involve a high degree of expertise and need to meet various credentials. Our fully certified Technicians can assist here.

Occasionally there is no method or process. In these circumstances, we research possible methods, conduct trials, produce samples, predict results and outcomes and then support our proposals with cost analysis and environmental impact reports.

We work closely , professionally  with our clients to understand their business, objectives and safety procedures and understand the importance of getting it "Like it never even happened." Some of our specialist services include:

1-Crime Scene Cleaning
2-Biohazard Cleanup Services
3-Sewages Cleanup Services
4-Cleaning   Hoarding  services
5-COVID-19 Disinfecting/Sanitizing