Recent Posts


5/12/2021 (Permalink)

What can I catch from raw sewage

The main danger raw sewage presents is from Pathogens, which are biological agents that spread disease result in in serious illnesses, the three most common pathogens found in sewage are bacteria, parasites, and viruses.

Pathogens can cause a wide variety of acute illnesses these include sickness, diarrhoea and infections. Although aggressive and unpleasant with treatment should pass after periods of time lasting several days or weeks usually without lasting effects, however in certain circumstances pathogens can cause serious long-term illnesses or even death.

Diseases that can be caught from raw sewage include:

  • Cryptosporidium and Giardia
  • Gram Negative Bacteria
  • Hepatitis A
  • Leptospirosis
  • Tetanus
    Whether you are experiencing sewage related problems in your home or office, SERVPRO Of Mountain View/Los Altos/Los Altos Hills  is IICRC Certified Biohazard cleaning and  here to help you.


5/12/2021 (Permalink)

- Clean Up After Death

What are the potential diseases from exposure to bodily fluids?

Extreme caution must be taken when dealing with bodily fluids due to the risk of infection and exposure to diseases.

Direct exposure to body fluid spills do not result in infection. In general, the risk of human infection from spills is very low. However, risk of contracting a disease from direct contact to blood, urine, vomit and feces is based on many factors, including but not limited to the following:

  • The infectious agent involved
  • Duration and type of exposure
  • The amount of body fluids/feces involved in the exposure
  • The amount of infectious agent in the body fluids/feces at the time of exposure

The 3 main diseases that can be transmitted by exposure to body fluids are:

AIDS, Hepatitis B & HIV

SERVPRO Of Mountain View/Los Altos/Los Altos Hills is IICRC Certified Biohazard cleaning and  here to help you.

Cleaning and Hoarding

5/12/2021 (Permalink)

Hoarding Cleaning Hoarding Cleaning

Cleaning and Hoarding.

Hoarding is a complex problem often occurring over many years, the person usually has levels of difficulty that may have no identifiable cause, it may occur from mental illness or personality issues leaving the hoarder unable to stop. Their illness propels them to hoard everything from personal items to personal waste creating dangerous and unhealthy living environments; our specialist teams are trained to work respectfully when clearing and cleaning a property and sensitive attention is given to the difficulties faced by everyone involved in the operation.

SERVPRO Of Mountain View/Los Altos/Los Altos Hills will ensure the property is returned in a safe and hygienic state, items for removal will be agreed and confirmed, pre-photographs are taken of all the areas particularly when dealing with a deceased hoarder. We are experts in managing hoarding cleaning using specialist products to sanitize  and clean the affected surfaces removing the potential for contamination. On completion we will furbish post photographic evidence with certification if required for insurance.

SERVPRO Of Mountain View/Los Altos/Los Altos Hills is IICRC Certified Biohazard cleaning and  here to help you.

Air Duct Cleaning

5/12/2021 (Permalink)

Breathe Easy: Air Duct Cleaning

The duct cleaning process is crucial to the quality of the air we breathe. Custom air purification treatment plans are developed by our Technicians  . For example, after a fire, it is very possible smoke and soot particles are absorbed into the building’s ductwork. If not treated properly, those contaminants become part of the breathing air by being pushed through the heating, ventilation, and air conditioning (HVAC) system. Additionally, airborne contaminants can build up inside the ductwork, creating an ideal breeding ground for mold, bacteria, fungi and other microbes.

Air duct cleaning is essential for commercial and residential buildings because the ductwork carries the air (and possible mold or other contaminants) we breathe!  Air purification processes have multiple benefits and are an important piece in the recovery services as well as a proactive solution to indoor air quality considerations.

Our air duct cleaning services include:

  • Air duct cleaning and restoration
  • Water and fire damage HVAC restoration
  • Ductwork integrity inspection
  • Dryer vent cleaning
  • Duct sealing
  • Bathroom exhaust duct cleaning
  • Ductwork integrity inspection
  • Filtration
    For more information on HVAC and air duct cleaning, call us today, (650) 770-2992.

Mold Removal services

5/10/2021 (Permalink)

Treating Mold Mold Removal Services and Mold Cleaning

1-Mold Removal Services and Mold Cleaning

Mold is caused by a moisture issue within the area where it’s growing. This could occur because of any number of things, including water ingress from flooding/leaks, poor ventilation or damp patches. The first step to mold remediation is to have a mold survey carried out by a trained Technician specialist. They will advise you whether it is safe to reside in the property and forward you a detailed plan of what is required to eradicate the problem.

SERVPRO Of Mountain View/Los Altos/Los Altos Hills are Certified  mold remediation specialists. This means that if you have a mold problem in a domestic or commercial premises – big or small – we’re the company to help

Certified Cleaning Services company

5/10/2021 (Permalink)

Certified: SERVPRO Cleaned seal Certified: SERVPRO Cleaned

1-SERVPRO Of Mountain View/Los Altos/Los Altos Hills is
Specialist Certified  Cleaning Services company,

As well as the more common types of industrial, commercial  we also get involved with unique specialist cleaning jobs ,These Jobs involve a high degree of expertise and need to meet various credentials. Our fully certified Technicians can assist here.

Occasionally there is no method or process. In these circumstances, we research possible methods, conduct trials, produce samples, predict results and outcomes and then support our proposals with cost analysis and environmental impact reports.

We work closely , professionally  with our clients to understand their business, objectives and safety procedures and understand the importance of getting it "Like it never even happened." Some of our specialist services include:

1-Crime Scene Cleaning
2-Biohazard Cleanup Services
3-Sewages Cleanup Services
4-Cleaning   Hoarding  services
5-COVID-19 Disinfecting/Sanitizing


5/10/2021 (Permalink)




When your home or business is damaged by water, it is important that everything is dried in a timely manner. Water tends to migrate to unseen areas of the property causing potential secondary damages such as mold and rot. Executing a timely drying or removal of water plan will help minimize further damage to your home or business. The question is however:

How can we tell if things are dry if we can’t see it or touch are wet? To get an accurate picture of your water damage situation, and determine where the water has traveled, and how deep it has gone, we at SERVPRO of Mountain View/Los Altos/Los Altos Hills use a variety of moisture meters and other exploratory equipment.

There are 3 types of moisture meters:  

pin,  pinless and pin/pinless all in one. Additionally, some meters can be equipped with a connection option to add accessory probes that can be inserted deeper into a surface for more accurate core or depth readings.  They all work on the same basic principle.  Moisture conducts electricity.  These tools essentially test the strength of an electrical connection.  Moisture/water conducts electricity perfectly.  The stronger the connection,  the wetter the material.  Our staff can even use Infrared cameras that rely on the notion that wet materials/areas not only conduct electricity better, but they also tend to be cooler.  Infrared cameras give us an better insight on where to look for moisture.        

If your home or business is struck with a disaster, calling a professional company is recommended. 

About SERVPRO of Mountain View/Los Altos/Los Altos Hills

SERVPRO of  Mountain View/Los Altos/Los Altos Hills   specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.


5/10/2021 (Permalink)

 Fire Restoration Services Fire damage cleaning

1--SERVPRO Of Mountain View/Los Altos/Los Altos
  Fire Restoration Services

Fire damage cleaning

We first ensure that the damaged locations we are working within is safe. Once we are satisfied with the level of safety, we will remove and dispose of any severely affected materials. We will also check for ash and soot deposits throughout the affected areas.

Smoke damage cleaning

Depending on the type of smoke that has damaged your property, we have different solutions to manage the job. Left untreated, smoke residue can have a corrosive effect on contents, fixtures and fittings. Fortunately, we can restore dry smoke damage, wet smoke damage, protein smoke damage and fuel/oil smoke damage.

Cleaning of contents at our decontamination unit

Any contaminated, savable contents are taken to our decontamination unit where they are cleaned and decontaminated using highly specialized equipment.


5/10/2021 (Permalink)

SERVPRO Of Mountain View/Los Altos/Los Altos Hills focus is on restoration rather than replacement.  spent. We realize that every loss is different so we We are Specialist in  Drying Services

Water extraction and decontamination

Prior to any drying work, if required, we can provide fast, effective flood water extraction from your domestic or commercial premises using our powerful water extraction units. Once any excess water is removed, our Technician team will work to achieve 100% decontamination by hosing down the property’s walls, hard floors, hard surfaces and disinfecting affected areas.

Vacuum & high pressure drying

Drying needs to be undertaken as soon as possible after flooding to avoid any further damage from occurring. To do this, we commonly use vacuum systems and high pressure drying to force hot dry air into cavities, voids and insulation. This enables us to dry these areas with minimum disruption. Pressure drying  is often a faster solution to suction drying.

Suction drying

Our suction drying process pumps excess water out of the affected area. It’s similar to pressure drying, however suction drying takes dry air from the room and forces it through gaps or purposely drilled holes into the damp areas. Damp air is then sucked out and exited via a turbine. 

Mold Removal services

5/10/2021 (Permalink)


Condensation is mainly the cause of mold growth in residential properties. Leaks and rising damp are also the cause of mold growth.

Mold will grow if continuous relative humidity levels are over 60%. when relative humidity gets above 60% this will cause condensation to form. 

Cooking, showering, drying clothes indoors and breathing without adequate ventilation can all cause excess moisture. Droplets can form on indoor surfaces such as windows, walls, and ceilings, it can also form on 
carpets, fabric, furniture, and clothing turning into Mold.
Whether you are experiencing Mold -related problems in your home or office, SERVPRO Of Mountain View/Los Altos/Los Altos Hills  is here to help you.