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Water Damage Detection

3/21/2022 (Permalink)

Water Damage Detection

By using quality hardware, moisture detection and thermal equipment specifically designed for use with water damage repair we identify not only the source but also the extent of any water damage that may have been caused. Also, if there is any potential of secondary damage hidden from the naked eye that could form in the shape of mold spores, dry rot, structural cracking or fire risk.

What can SERVPRO OF Mountain View do for you?

SERVPRO Of Mountain View, Los Altos is a national drying company who deal with flood restoration in Mountain View, Los Altos, Los Altos Hills on a daily basis. Our experts will firstly trace and rectify the source of the water by non-destructive testing where possible before we carry out any restoration work.
The surrounding area will be made completely safe and a risk assessment will be carried out to insure safety environment.
All materials will be fully dried to the accepted California  Standard moisture content levels.
The immediate and surrounding area will be restored to the pre-incident condition.
Detect any further water leaks and eliminate it .
In the event of an emergency we are on site with 30 mins.
Complete Water Damage Repair And Flood Restoration Service Mountain View ,Los Altos, Los Altos Hills  .
We can relocate and store your furniture , carpet at our private insured storages .

Why Choose SERVPRO OF Mountain View?

SERVPRO Of Mountain View, Los Altos fleet of fast response vehicles is based in Mountain View meaning we can be on site within 30 mins of an incident in the whole area, this means limiting secondary damage (water damage, mold removal, fire restoration damage) to your property, we restore to preloss condition. We can provide you with a total restoration service from initial first aid work through controlled drying of your premises as required. We deliver a comprehensive range of disaster restoration services in the area and through the Bay area for homeowners and commercial clients. As restoration experts in damp Investigations, moisture behavior and leak detection services SERVPRO Of Mountain View, Los Altos provide a single-source solution for number of clients.
Please do not hesitate to contact us on 650-390-8400 or email us on for any help.
Remember we are the Faster for any Disaster.

Fire & Smoke damage restoration

3/21/2022 (Permalink)

Fire and Smoke Restoration

SERVPRO Of Mountain View, Los Altos is an IICRC certified firm, we have received specialized training in the field of Fire and Smoke Damage Restoration. No matter the characteristics of your fire – whether it is s a greasy protein fire, an oxygen starved synthetic fire, an oxygen rich natural fire which has produced floating smoke, driven smoke or wet smoke we have the knowledge, experience, equipment and professional products to decontaminate your premises to preloss condition.

The effects of a fire can often be serious but SERVPRO Of mountain View will dispatch our team of professional Restoration Technicians to mitigate your loss and help reduce its impact.
With a fire you typically have the restoration needs caused by Fire, Smoke, Water and Odor. Structure and contents not directly damaged by the fire are typically coated with a fine residue of carbon deposits better known as ‘soot’. Soot mixed with the humidity resulting from the water used to put out the flames of the fire results in an acidic residue will continue to cause secondary damage for as long as it is allowed to remain.

SERVPRO Of Mountain View employees are all Fire and Flood qualified by the IICRC highest standard. They also come with a wealth of expertise when it dealing with the restoration element of your insurance claim. 
? We provide an accurate Free quotation for fire damage
? We have highly competitive prices
? We commence work immediately upon authorization
? We are fully trained in decontamination works
? We only have highly qualified technicians
? We use high tech equipment
? We use hospital grade disinfectant
? We dispose of all waste safely to help the environment
? Professional customer care during and after the fire and flood damage
? Professional service and guaranteed results
? Undertake private and insurance work
Please do not hesitate to contact us on
650-390-8400 or email us on for any help.
Remember we are the Faster in  any Disaster.

Why SERVPRO Of Mountain View

3/21/2022 (Permalink)

Why SERVPRO Of Mountain View, Los Altos?

Success built on expertise and knowledge

SERVPRO Of Mountain View, Los Altos has been restoring and recovering customers of all types after disaster has struck and caused damage to buildings, possessions and assets.

With a directly employed workforce of specialists and experts across the country, committed to the highest standards we deliver quality, professional restoration and recovery solutions to a wide variety of incidents.

Our Greatest Assets
We are passionate about being the best in our field. Specialists in what we do and leading the way in innovation and development what really separates us from the crowd is our people.

Our people, with their willingness to help you recover quickly and efficiently after a disaster, with their professionalism, expertise and ability to work with you, is what really makes the difference.

Care, Confidence & Commitment
At SERVPRO Of Mountain View, Los Altos we restore more than property and we do it with care, confidence and commitment. We see past the damage and we WILL help you recover, whatever the situation.

SERVPRO Of Mountain View

3/21/2022 (Permalink)

Time Savings

Restoration is typically faster than refurbishment or repair and, in some instances, can be faster than replacement, particularly for assets such as equipment and machinery.

Prompt action taken at the outset of a loss can mean dramatic time savings down the line. In some instances, if the correct Immediate Measures are not taken quickly, unnecessary secondary damage can occur and restoration and recovery may not be possible at all.

If it’s your home that’s been affected, restoration can mean you get back into your home and back to normal quicker, with less disruption and significantly less upheaval.  If it’s your business that’s been affected, restoration can mean you get back in business quicker, or sometimes even mean staying in business altogether.

Cost Benefits

Failure to act quickly or act at all can mean the difference between a successful recovery or a lengthy and costly road to recovery.  In some scenarios this can even result in a ‘total losses.

Restoration is often the most economical way to recover with costs typically only 10% - 30% of alternative replacement or repair costs.

Costs associated with alternative accommodation and storage, or business interruption costs can also account for a significant proportion of the overall costs on a loss.  These costs can also be significantly mitigated or even
avoided all together with an effective restoration program.

At SERVPRO Of Mountain View, Los Altos we pride ourselves on working closely with customers sharing our technical expertise and know-how.  We will guide, support and help you choose the optimum recovery route, even if this doesn’t include restoration.

We offer solutions to often very complex and challenging problems based on years of experience working with customers to find the best recovery options.

Whether it’s the installation of an advanced drying system meaning you can stay in your home or restoring your business-critical machinery meaning you can continue production on a temporary basis our experts will work closely with you to meet your needs when you need us most.

Odour Removal

1/3/2022 (Permalink)

Our Odour Removal Process

Odour removal after a fire or flood

If you’ve suffered a loss from fire, flood or other property damage, the last thing you need is a lingering odour to remind you of the traumatic situation once the cleanup is underway. Odour removal is one of the most critical parts of an emergency restoration project. In fact, removing the smell of smoke after a fire can be more challenging. This is because in these circumstances, general cleaning simply isn’t enough to remove odours such as smoke from wall cavities.

Identifying the best approach

Our process starts with an assessment of the situation to identify what approach should be taken to eliminate the specific odour in your property. Depending on the type and extent of odour, we may suggest thermal or dry fogging to disinfect and deodorise surfaces.

As well as affected surfaces and wall cavities, we will also treat fabrics which are renowned for holding on to lingering odours, in order to guarantee complete odour removal.

Odour Removal Service Breakdown

Wet Fogging

Wet fogging is carried out with the use of a cold fogger. This sprays very fine particles of solution onto the affected surface in a controlled manner, in order to disinfect and deodorise. This can be used on all surfaces and furnishings subject to pre-testing.

Thermal Fogging

Thermal fogging is similar to wet fogging, but in this instance, the product is dry. This means you are left with far less residue on the affected areas. In the instance of a fire, thermal fogging is used to simulate the smoke pattern. This means that the product used will travel in the same pattern as the smoke did throughout the building, and whilst doing so it will deodorise all the surfaces.


Sealing is also used to contain odour problems once we fog affected surfaces. This specialist sealant adds a layer of protection and seals the odour behind. This is only used in areas which are not accessible, or it is not practical to clean or replace them, such as voids and loft space.

Ozone treatments

Ozone is a great product for removing trapped odours which are still lingering even after redecoration. Ozone removes the odour by breaking down the molecules, bacteria and spores that cause unpleasant smells. Ozone (O3) is a highly reactive molecule which quickly reacts with particles in the air and on surfaces, in order to create non-offensive molecules – thereby eliminating the odour.

How to Prepare for Storm

10/4/2021 (Permalink)

Storm damage, "Like it never even happened." How to Prepare for Storm

A storm is a period of violent weather defined as: 

  • Wind speeds with gusts of at least 48 knots (55mph)* or; 
  • Torrential rainfall at a rate of at least 25mm per hour or; 
  • Snow to a depth of at least one foot (30 cm) in 24 hours or; 
  • Hail of such intensity that it causes damage to hard surfaces or breaks glass 

How to prevent it? 

You can take a number of precautions to prepare for bad weather, such as storms or floods: 

  • A substantial amount of damage occurs because buildings are poorly maintained. On a practical level much can be done to reduce damage by ensuring your property is well maintained and any issues such as loose roof tiles are fixed.   
  • Make sure you have emergency contact numbers for your insurer, local authority and utility companies to hand in a safe waterproof place. 
  • Listen out for bad weather warnings on local radio and TV. 
  • Make sure any unsecured items, like ladders in gardens, that can cause damage in high winds are secured. 
  • If you have a car, try and move it away from where flooding is expected. 
  • If you are in a flood risk area try to move valuable or essential items upstairs or to a high place. 
  • Keep a mobile phone with you. 
  • Check if it is safe to use electricity, gas and water supplies. 

What to do if it happens? 

If you have suffered storm damage to your property or contents you should: 

  • Do not do anything that will put you or your household at risk. 
  • Only return to your home or business after a storm when it is safe to do so. 
  • Contact your property insurer as soon as possible. Most will have 24-hour emergency  help lines, which can give advice on next steps and arrange repairs as quickly as possible. 
  • If necessary, arrange temporary emergency repairs to stop any damage getting worse. Tell your insurer and keep any receipts, as this will form part of your claim. 
  • Do not be in a rush to throw away damaged items, unless they are a danger to health, as these may be able to be repaired or restored. Your insurer will advise. 
  • It can take weeks, sometimes months for a property to fully dry out so do not be in a rush to redecorate. Your insurer can give you advice. 

 . SERVPRO of Mountain View, Los Altos has the experience in Windstorm fire and water/freeze storm events. We have the knowledge and expertise, as well as, the state of the art equipment to handle any storm event that may come our way in the near future. If you experience a storm event due to wildfires, heavy rains or gusty winds, call SERVPRO of Mountain View, Los Altos for assistance in any size disaster - (650)770-2992! 

Storm Damage Restoration Process

10/4/2021 (Permalink)

Storm Restoration Services storm damage repair or water damage cleanup, 

Storm Damage Restoration Process

Violent weather such as storm damage can wreak havoc on buildings as well as vegetation. Wind damage can be a hazard to the structure of a building, by loosening the shingles or tiles on the roof. This can cause moisture such as rain and snow to infiltrate into the protective surface of the roof, which will result in the wood swelling and later on disintegration and becoming moldy. This outcome will lead to a sagging ceiling and further problems. Elements such as wind, rain, hail, and lightning can result in turning people’s lives upside down, this is why having a storm damage restoration service to help this type of emergency is a good option.

Here are some of the activities you can expect from the storm restoration service professionals of SERVPRO Of Mountain View.

  • Whether it is a business or residence, the SERVPRO Of Mountain View will come to your property and their trained experts will do a thorough examination of the interior and exterior of your building. This will help them discover the level of the damage. In many cases, the restoration company will discuss the renovation plans with you and your insurance adjuster.
  • When everything is agreed upon, the work begins. Depending on what type of damage is present, this will determine the type of equipment the professional will use. In the case of flooding, they will use specialized pumps and vacuums to remove water from the affected areas.
  • Generators will be brought in to operate their dehumidifiers and air movers so mold and mildew do not have a change to make matters worse. Using customized cleaners, the specialist will then disinfect hard surfaces and shampoo salvageable carpets as well as apply deodorant to combat any odors.

If contacted in time, SERVPRO Of Mountain View company will be able to rescue your building from greater structural issues.

As you can see, when you suffer from natural disasters, the storm damage restoration process is something the experts can handle.  

If you've recently suffered from storm damage and are looking for storm damage repair or water damage restoration ,
SERVPRO of Mountain View, Los Altos has the experience in Wind, fire and water/freeze storm events. We have the knowledge and expertise, as well as, the state of the art equipment to handle any storm event that may come our way in the near future. If you experience a storm event due to wildfires, heavy rains or gusty winds, call SERVPRO of Mountain View, Los Altos for assistance in any size disaster - (650)770-2992! 

Severe Weather

7/21/2021 (Permalink)

Picture showing a body of water, buildings and mountains explaining the effects of global warming Global Warming Consequences

Our climate is changing rapidly due to global warming and the chances of severe weather drastically increasing. This change will lead to higher temperatures and more heat waves causing more droughts and wildfires. The raising temperatures also cause faster evaporation which results in stronger storms. Because SERVPRO is nationwide, many of us have seen and been a part of the storm event in the past few years. SERVPRO of Mountain View, Los Altos has the experience in fire and water/freeze storm events. We have the knowledge and expertise, as well as, the state of the art equipment to handle any storm event that may come our way in the near future. If you experience a storm event due to wildfires, heavy rains or gusty winds, call SERVPRO of Mountain View, Los Altos for assistance in any size disaster - (650)770-2992! 

Fire season is here - be informed

7/13/2021 (Permalink)

Wildfire behind a house California wildfires 2021

The fire season is back and could be in your backyard before you are ready. Informing yourself of how close the fire danger is and preparing for it could save your life and your home.

Here are some sites to keep yourself informed and your family safe:

California wildfire map


Air quality information

EPA & partners

Wildfire preparedness & safety information


Wildfire safety tips & information


Wildfire response resources


However, if wildfires do get to your backyard and affect your home or business, don't hesitate to call SERVPRO of Mountain View, Los Altos for fire, smoke and soot restoration service! Call us at (650) 770-2992.

When Storms or Floods hit Mountain View/Los Altos/Los Altos Hills, SERVPRO is ready!

7/13/2021 (Permalink)

SERVPRO of Mountain View, Los Altos specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Mountain View, Los Altos, Los Altos Hills, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (650) 770-2992