SERVPRO Of Mountain View Fire Damage Restoration

6/21/2022 (Permalink)

SERVPRO Of Mountain View Fire Damage Restoration

A fire incident is extremely dangerous. The immediate step to take after the fire settles is to clean up the site completely to restore your property to its former glory. At SERVPRO Of Mountain View , we provide a fire damage restoration quickly, effectively and efficiently without causing disruption.

SERVPRO Leading Fire Damage Restoration Service

With years of experience in flame damage restoration, we are a trusted nationwide service. Businesses and homeowners trust us for our professional, reliable and affordable fire restoration following a fire incident.

Emergency Call Out

All our fire damage restorer technicians are fully trained and have years of experience. We provide 24/7 emergency call out service to help restore your property when you’re in need of it. As a nationwide fire restoration service, we are able to reach to you within 1 hours anywhere in the Bay Area, including Mountain View, Sunnyvale, Los Altos and Los Altos Hills. We also offer flood restoration services across the Bay Area, so here at SERVPRO Of Mountain View we really do have absolutely everything covered.

Our Fire Damage Restoration at a Glance

• 24/7 emergency call out.
• Prompt fire damage assessment.
• Pretesting and fire estimate.
• Clean up after fire damage.
• Removal of smoke and soot.
• Restoration of building and contents.
• Soot fix applications.
• Waste disposal in a controlled manner.
• Smoke odor removal.
• PAT testing of electrical items.
• Cleaning of all items affected by soot and smoke – walls, floors, carpets etc.

Get in Touch Today
You can call us @6507702992 or email us at office@SERVPROmtview.com

Why SERVPRO Of Mountain View, Los Altos ?

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When you have an emergency, you need someone that is going to be there for emergency disaster Storm 1st response and take care of the situation speedily and professionally. SERVPRO Of Mountain View, Los Altos, Los Altos Hills understand this and work tirelessly to keep the quality of our disaster relief is as high as it can possibly be.

SERVPRO Of Mountain View, Los Altos, Los Altos Hills at 650-770-2992 @ 24 HOURS A DAY, 7 DAYS A WEEK

SERVPRO Of Mountain View, Los Altos, Los Altos Hills Specialists are available 24 hours a day,7 days a week to respond to your emergency situation and take away your stress. Whether it be that you need a water extraction due to flood, or crime scene clean up, or need emergency power Disaster Cleanup Specialists is there to lend a hand. Call 650-770-2992

EXPERT DISASTER RESPONSE

With our technicians’ members on our team, our licensed team of disaster clean up specialists will go to your home or business and service your disaster response needs. We help all types of property owners recover from natural disasters and emergencies. From small basement floods in your home to large commercial property fires, our disaster relief team is on call and ready to respond 24 / 7. SERVPRO Of Mountain View, Los Altos, Los Altos Hills has one of the largest inventories of emergency restoration and disaster clean up equipment in the Bay Area 

WE UNDERSTAND INSURANCE

Our expert staff is ready to help restore safety to your property. Our vast experience with insurance companies and providers ensures we can handle insurance claims and make the insurance claim process simple and easy for you. We’ll deal directly with your company from start to finish.

PROPERTY RESTORATION

Disaster Cleanup Specialists performs property damage restoration and additionally, we provide training for property managers, insurance agents and homeowners on property safety and emergency safety response. Working in conjunction with over one hundred major insurance carriers we will assist in your settlement until your project is complete.

PEACE OF MIND

We work to not only service our customers for all of their disaster response and disaster restoration needs but also their insurance repair needs. This helps to restore peace of mind during those particularly stressful times. Our content and electronic division will remove your property, inventory, and clean all personal or business personal property damaged in a fire, flood or other Storm disaster.

We will securely store your property in our disaster recovery warehouse, which is climate controlled and vaulted for security until the structural repairs are completed.

The following emergency services are available:

• Emergency Board Up
• Biohazard & Crime Scene Cleanup
• Hazardous Material Cleanup
• Emergency Power
• Emergency Cleaning
• Water Extraction
• Dehumidification Drying
• Smoke& Water Decontamination
• Removal, Cleaning & Storage
• Sanitizing & Disinfecting
• Infrared Thermography

SERVPRO Of Mountain View, Los Altos, Los Altos Hills CALL US today @6507702992 or email us at :office@SERVPROmtview.com
We will make “Like it never even happened. ‘’

we are Insurance partners

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WHY SERVPRO Of Mountain View?
 we’re actively building relationships with Insurance partners. For brokers, assessors and insurance companies we offer a unique, fast and comprehensive service to benefit you and your clients.

Insurers

For insurers in Bay Area, SERVPRO Of Mountain View can offer a fire, flood and clean-up response service that’s fast and comprehensive. Insurers will get a dedicated line to our expert response advisors. We’ll work with insurers and their clients and stakeholders to provide the best possible response to the incident. We also understand that it’s important to adhere to the terms of the insurance policy.

Brokers

For brokers in Bay Area, SERVPRO Of Mountain View can offer a fire, flood and clean-up response service that’s fast and comprehensive. We’ve got years of experience in dealing directly with brokers and have built long lasting relationships with some of USA leading insurance brokers. We look forward to adding your brokerage to our list.

Assessors

For assessors in Bay Area, SERVPRO Of Mountain View can offer a fire, flood and clean-up response service that’s fast and comprehensive. We’ll work with you and your client to provide the best possible solution to cover their needs. We’re happy to make adjustments to our solutions to better meet the needs of you and your client.

Loss adjusters

SERVPRO Of Mountain View has experience in working with loss adjusters to better meet the criteria of their insurance company. We’re happy to revise solutions to ensure all parties are satisfied. For loss adjusters in Bay Area, SERVPRO Of Mountain View can offer a fire, flood and clean-up response service that’s fast and comprehensive.

Why SERVPRO

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Why SERVPRO Restoration Services:

SERVPRO Of Mountain View , Los Altos Is your local water damage, Fire, Mold, restoration specialist covering Mountain View , Los ALTOS , LOS ALTOS Hills & The surrounds

When a water disaster strikes, give us a call. We can be with you the same day in most cases. Water damage in your home or business is a serious matter; it can shortly become very dangerous in the long run if mold grows.

Water Damage can be caused by multiple sources such as broken water or sewage pipes; dishwasher, washing machine, or appliance malfunctions; or heavy rain and river water flooding.

This, time is of the essence when you’ve discovered water damage on your property; we can begin by undertaking a thermal imaging survey, complemented with ultrasound, in order to map the damp and non-destructively establish where the water originated and prove how much of your property has been affected. This can be crucial in demonstrating just how far we need to go in the restoration process. Our reports facilitate insurance water damage restoration claims with the empirical facts and figures you will need, compliant with techniques outlined in the IICRC Standard and Reference Guide for Water Damage Restoration.

Residential & Commercial Water Damage Restoration Services

Don’t let water damage depreciate the value of your home or business property.

Not only can putting off water damage restoration , but our experience has shown that more than 48 hours after the flood damage many valuable possessions are no longer salvageable and unfortunately require costly replacement. Worse, structural damage to untreated walls and floors could become irreversible and result in your home or business premises needing complete refurbishment.

SERVPRO Of Mountain View offers our customers the full of water damage restoration services including not only structural drying and water removal but also content cleaning, structural repairs, flooded carpet cleaning, painting and complete refurbishment to pre-damage condition.

Restoration Should Take Place ASAP

Get your water damage treated quickly, you can minimize the potential cost of restoration costs and stop the growth of contaminants.

The water damaged area is less likely to grow mold if it is properly dried within 48 hours of damage. Mold is extremely difficult to eliminate once established, frequently causing problems for many months. Let our professional associates from Water Damage respond to you right away for an accurate damage assessment and a free quote.

WHY SERVPRO Of Mountain View , Los Altos ?
1-We Are Faster to Any Size Emergency.
2-We Make it Like “It Never Even Happened”.
3- our team of experts can be on site within the hour to treat the problem.

Flood Damage Restoration

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Flood Damage Restoration

With weather becoming more volatile because of climate change, flooding is a growing problem in the Bay area . Homes and businesses not hit by floods in the past can suddenly be inundated by water from water courses or surcharging sewers.

SERVPRO Of Mountain View , Los Altos provides comprehensive flood cleaning support for businesses and homeowners. Our expert services, developed over many years of service, include: emergency flood water pumping and removal, flood clean-up and waste removal, building drying and flood water building restoration.

Speed is essential in responding to flood incidents. Our experienced and trained specialist teams can be with you straight away. We can then work with you professionally and sensitively through every step of the flood recovery process.

Contact us about flood damage cleaning:6507702992

Who We Work With?

As one of the United States leading flood clean-up specialists, we work with commercial and industrial businesses, utility companies, and homeowners to deliver flood recovery support.

Organizations we have helped after floods including colleges, care homes, manufacturers, IT specialists, supermarkets and other retailers, sports clubs, social housing landlords and local authorities, as well as private home owners.

During the flood recovery process, we also work closely with, and on behalf of, insurance companies, and loss assessors, and building surveyors and contractors so flood damage is properly identified and repaired. Our expertise is invaluable to these agencies in assessing what can be saved and what needs to be replaced.

Related SERVPRO Of Mountain View Services

1. Fire and smoke damage cleaning
2. Sewage cleaning
   
3. MOLD Removal and clean up.
4. COVID-19 Disinfecting, Sanitizing cleaning.
5. Trauma clean up.
   
   

Flood Damage Clean-Up Process

Once a building has been safely evacuated, work can begin to restore your premises to full operation again. We will first pump all flood water out of the building, using a vacuum tanker if necessary, and assess remaining damage.

Our specialist flood waste teams will then remove all irreparably damaged stock, equipment and room furnishings. Being flooded is a traumatic experience. We always work sensitively and sympathetically with property owners. Nothing is removed without full approval.

Your building will be extensively cleaned with our specialist equipment and professionally inspected for structural damage. The building will then by dried in a carefully planned process to suppress mold and mildew growth and prevent further damage during the drying process.

We use sophisticated professional dryers and dehumidifiers managed in a way that accelerates the drying process while protecting your building. We can also carry out disinfection processes, such as fogging, to eliminate bad odors and bacteria.

Flood Damage Clean Up and Restoration

We offer our flood damage clean up and restoration services across the Bay Area At SERVPRO of Mountain View , Los Altos  we have a highly skilled team who specialize in flood damage restoration for both residential and commercial properties.

Fire

6/20/2022 (Permalink)

The trauma and disruption caused by a fire in any home or business cannot be underestimated. That is why it is so important to make the right decisions in responding quickly to the emergency.

SERVPRO Of Mountain View teams are trained and experienced in fire damage cleaning and restoration. That includes using the right specialist techniques and to deploy them sensitively, working with other experts if necessary to implement and manage an effective recovery plan.

Fire Damage Cleaning and Restoration

As an emergency cleaning specialist, our services are set up to respond rapidly to a fire, 24 hours a day. Our teams have all the correct protective clothing, equipment and cleaning materials to start work straight away.

Our teams work with clients and their representatives, including insurance companies, to assess the type and severity of fire damage and take precisely the right measures needed to deal with.

We will help identify items that can be saved and those so badly damaged that they must be disposed of. Our emergency waste teams will take damaged items to an authorized site for safe disposal.

We then use specialist cleaning techniques and materials to thoroughly clean surfaces affected by smoke and soot damage.

Smoke And Soot Damage Cleaning

Smoke and soot damage from fires can cause some of the biggest and longest lasting problems in domestic and business properties.

Soot and smoke damage cleaning is such a vital and urgent task, even in places where the soot residue may not be immediately visible.

SERVPRO Of Mountain View teams are trained in deep cleaning techniques using the latest professional cleaning agents. This means they can complete this meticulous task to a standard that cannot be expected of conventional cleaners.

Related SERVPRO Of Mountain View Services

• Emergency waste removal
• Flood damage cleaning
• Trauma and bio-hazard cleaning

Fire And Smoke Odor Removal

Effective smoke clean-up is essential because fire damage odors can linger for a long time after a fire, making buildings unpleasant to live or work in. Deep cleaning all surfaces and items salvaged fire is a first important step.

SERVPRO Of Mountain View teams can then carry out thermal fogging in smoke-damaged rooms. This process fills affected spaces with a non-toxic chemical vapor that helps to neutralize residual odors and providing long-term protection against their return.

Fire Water Removal and Restoration

Water damage is also very often associated with fires, from water used by the fire service, from the use of fire extinguishers deployed by business staff or sprinkler systems.

Fire water is particularly hazardous because it often contains potentially toxic chemical compounds created by the fire. It may also contain sewage released by surcharged drains.

SERVPRO Of Mountain View can assist in dealing safely and effectively with this hazard. Working with other specialist service providers, we will arrange for fire flood water to be removed from premises.

We also have a full range of services for carrying out water damage cleaning and water damage restoration, which will be integrated seamlessly into our fire recovery service.

Who We Work With?

SERVPRO Of Mountain View provides an emergency response service for many property professionals, including facilities managers, estate agents and landlords. Our cleaning teams are often among the first support services on the scene after a fire.

We are experienced at working with fire service personnel and police, plus loss adjusters, insurance companies and insurance brokers, assisting them, with our clients’ permission, in responding effectively to fire emergencies.

Dangers From Fire and Smoke Damage

Effective fire and smoke damage cleaning is vitally important because of the wide range of risks created by a fire emergency. These include:

• Injury risk caused by fire damaged structures and items, including slips, trips and falls
• Toxin and pathogen risks associated with fire wastewater
• Fire water damage to structures and other items
• Smoke and soot damage to structures and items, including potential hidden damage to electrical systems.

Fire And Smoke Damage Cleaning Services

At SERVPRO Of Mountain View we offer our fire and smoke damage cleaning services across the Bay Area. We have a specialist team of highly trained staff who focus on fire and smoke damage cleaning in both commercial and residential properties.

We also offer smoke damage cleaning and fire damage repair.

Talk to a friendly and knowledgeable member of the SERVPRO Of Mountain View team about our fire and smoke damage cleaning service. Call 6507702992

Accredited COVID-19 Cleaning

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Accredited COVID-19 Cleaning

SERVPRO Of Mountain View’s COVID-19 (Coronavirus) decontamination service is one of the first in the US to be accredited for COVID-19 cleaning under the IICRC scheme.

This gives our customers added assurance that they are receiving advanced disinfection services from a specialist contractor trusted to deliver a quality service – which is so vital when you want to be sure you are dealing effectively with the COVID-19 threat.

Our Omicron COVID-19 cleaning service has been designed from the bottom up to be safe and effective, helping you give staff and customers all the reassurance they need that your premises are COVID-19 secure, in line with government regulations.

Who We Work For?

We are trusted to deliver COVID-19 (SARS-CoV-2) decontamination services for a wide range of organizations and business. They include national public transport providers, postal delivery companies, manufacturers, healthcare providers, schools and colleges, residential care providers and retailers. We have worked for the nation’s most recognizable names .

What Our Customers Say

“We engaged SERVPRO Of Mountain View Services in advance of reopening our multi-site operation to ensure a safe environment and peace of mind for our staff and customers. SERVPRO mobilized quickly and have been a key part of maintaining a low-risk environment.”

“We needed to respond quickly to reassure passengers and staff that decisive action was being taken on their behalf. SERVPRO’s decontamination service has been an important component of

Need Emergency COVID-19 cleaning?
Call 6507702992

COVID-19 Decontamination – Our Services

Our COVID-19 decontamination services are trusted and relied upon by some of the Bay Area biggest organizations. The safety of our customers and teams is our paramount concern. All our work is guided by bespoke risk assessments and method statements.

COVID-19 Electrostatic Spray Disinfection

SERVPRO Of Mountain View uses electrostatic spray technology proven to be greater than 99.99% effective against COVID-19. The ultrafine ionized mist spray wraps around objects, greatly improving coverage. Scientific studies show the specialist non-toxic disinfectant we use bonds to surfaces, actively destroying the COVID-19 virus and providing ongoing protection.
The system is:

• Scientifically proven
• Quick to apply
• Fast acting
• More effective than conventional area fogging
• Repeatable to maintain protection

Ozone COVID-19 Disinfection

SERVPRO of Mountain View can deploy ozone disinfection machines that can thoroughly and effectively decontaminate enclosed spaces, such as rooms, vehicles and railway carriages, leaving them free of the COVID-19 virus.

Ozone, an ionized form of oxygen, destroys pathogens like bacteria and viruses, including COVID-19. The system is ideal for carrying out regular treatment of spaces uses by employees and customers.

How Ozone Disinfection Works

The ozone machine is placed within the enclosed treatment area. When activated it sucks in air, turning the oxygen into ozone which is released back into the space. The ozone is left to destroy any pathogens, including COVID-19, for the required period. The process is then reversed, and the ozone is turned back into oxygen.

How We Deliver COVID-19 Decontamination

SERVPRO Of Mountain View has developed a structured 3-step process to ensure the COVID-19 decontamination we carry out is thorough, safe and effective. All our teams use appropriate PPE and safe working systems to reassure your staff and customers.

Step 1 – Deep clean.
Our operatives will thoroughly clean the area to be decontaminated to remove any dirt and grease, or other contaminates, that might impede the effectiveness of the disinfection process.

Step 2 – Disinfection.
We thoroughly apply our disinfection process, for example electrostatic spray, focusing on all possible touch points in the treatment area.

Step 3– Sanitize

Why Choose COVID-19 Protection From SERVPRO

• SERVPRO Of Mountain View has been providing specialist emergency cleaning services. We are national experts in bio-hazard cleaning so have all the expertise, experience and resources needed to deliver effective COVID-19 decontamination.
• Putting in place an effective Omicron COVID-19 decontamination program provides critical support for the safety and, just as importantly, the mental wellbeing of staff and customers. They will be confident that everything is being done to protect their safety.
• Our Omicron COVID-19 disinfection service will help you protect operations that are critical to your business.
• SERVPRO Of Mountain View COVID-19 decontamination is a sustainable and cost-effective approach to business continuity. We will help you maintain a COVID-19 secure environment for as long as you need to, so your organization comes through the pandemic resiliently, confidently and safely.

Covid-19 Cleaning and Decontamination

At SERVPRO Of Mountain View we have a team of highly skilled staff who specialize in Covid-19 Cleaning and Decontamination. We offer this service across the Bay Area

If you need to carry out emergency COVID-19 decontamination at your premises or provide long-term protection against surface or airborne transmission of the virus, call SERVPRO Of Mountain View today: 6507702992

water Damage

6/14/2022 (Permalink)

Water Damage Restoration

Water damage has so many sources that it is impossible to consider them all. Common sources include rising water tables from heavy rain, washing machines, dishwashers, backed-up of sewers, faulty sprinkler systems, frozen pipes and leaking roofs. Each situation is unique and requires a different approach, which we are fully equipped to provide. 

Water damaged properties provide a ripe environment for the growth of mold. In order to prevent mold growth, it is imperative that a systemized drying system be initiated. Once started, we will monitor and record the environmental conditions within your property, including the relative humidity, temperature and the moisture content, to ensure that it is drying at an appropriate speed. Once your property is dry to pre-incident levels, we will issue you with a drying certificate so that any building or decorating work required may begin. Please note that if we are doing works to your property, as part of an insurance claim, we will issue the drying certificate to your claims management company as we are not authorized to provide this directly to you.  

SERVPRO Of Mountain View , Los Altos  is an IICRC certified firm, we are trained in Flood and Water Damage Restoration and Applied Structural Drying. We have a diverse inventory of drying equipment to extract water, to dry out the moisture and professional products to restore your water damaged property to pre-incident condition.

Our drying equipment:

We own a wide array of equipment to tackle water damaged, this includes but is not limited to
Significant Dehumidifiers drying units
AIR Movers Drying equipment
Speed Drying Systems
Drying Mat System

What you can expect from us:

Our initial undertakings will typically be to salvage personal items, provide immediate cleaning and sanitation and install any drying equipment to gain control of the internal atmosphere. A Health & Safety assessment will also be completed to ensure the area is safe for you and ready for our team to begin their work.

Any building materials that require effective removal from the property will be determined and detailed in our reports, with a clear understanding as to why barriers to evaporation are indeed required to be stripped out. If any contents have been affected SERVPRO Of Mountain View , Los Altos can confidently assess the extent of damage and inform the Insurance.

 outcome for their possible restoration and store. Examples of items we restore include:

• Furniture
• Artwork
  •Soft Furnishings
• IT equipment and Documents
  

Our Flood & Water Damage Restoration service requires several stages:

• We develop an accurate project cost estimate
• We commence work immediately upon authorization
• We extract and or pump out water
• We remove damaged carpets, other floor coverings, skirting boards, plinths, damaged ceilings etc. (if authorized to do so)
• We remove silt and other solid matter
• We decontaminate and sanitize all affected surfaces using the appropriate professional products
• We check and monitor moisture levels in floors, sub floors, walls, ceilings, etc.
• We install drying equipment and monitor its effect

To find out more about the flood restoration work we carry out, get in touch with our team today on 6507702992 or https://www.SERVPROmountainviewlosaltos.com/  A member of our friendly customer service team will assist you with whatever you need.

Emergency Water Damage Services

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Emergency Water Damage Services Bay Area

Emergency Water Damage Services – You have water damage in your property, what do you do now?

Upon discovering water damage, you should make sure you are safe; keep away from all saturated or wet areas, avoid standing in water and then call SERVPRO Of Mountain View, Los Altos on 6507702992

An experienced IIRCR qualified Water Damage Restoration Technician will answer your call and primarily assist you over the phone.

“All my possessions are wet and completely ruined! Can you save any of them?”

At SERVPRO Of Mountain View, Los Altos we specialize in restoring the damage as “It Never Even Happened” This includes perishable contents too.

If These items ARE normally savable Just ask our specialists what we can do; if we can save it, we will!

Emergency Water Damage Response Services:

• Dehumidifier & Air Moving Equipment Hire
• Drying Equipment Hire
• Applied Structural Drying
• Moisture Mapping
• Thermal Imaging Diagnostics

Did You Know?

• Put wet books, documents & photographs in the freezer and allow the water to turn into a solid (ice). This will help prevent the pages from warping and the ink from running, and through the process of Sublimation, the paper can be returned as close as possible to its original condition!
• Electrolytes in water can carry electrical current! Avoid standing or coming into contact with pools of water inside your property.
• Never permit the installation of air movers or dehumidifiers if you believe mold to be present. It may circulate the mold around the property making things much worse.
• There are 3 main types of dehumidifiers. Using the wrong dehumidifier can significantly hold up a drying job! SERVPRO Of Mountain View, Los Altos specialists know their dehumidifiers and can ensure that the drying is conducted as swiftly and safely as possible.

SERVPRO Of Mountain View ,Los Altos  are Here to Assist You Whenever You Need Our Help. Open 7 Days a Week Call 6507702992 or Email office@SERVPROmtview.com  

We Provide a Full Range of Services for Water Damage Throughout Our territory

•  Water Damage Repair
• Leak Detection
• Thermal Imaging for Underfloor Heating
• Central Heating Thermal Imaging Leak Detection
• Flood Damage Repairs
•  Water Removal
• Flooded Carpet Cleaning
• Commercial Water Damage Restoration
• Basement Leak and Basement Waterproofing
• Rising Damp Remedial Works
  

commercial cleaning cervices

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We are Ensuring that your commercial property is sanitized to a high standard has, of course, always been important, but now more than ever, areas including, factory floors, bins and recreation spaces, both public, and private must be clean and safe.

It is of equal importance to commit to caring for our environment whilst achieving these high levels of cleanliness. At SERVPRO Of Mountain View, Los Altos  we have worked hard to ensure this through the development of our own market-leading technologies and cleaning products.

Industrial Floor and Sanitation Cleaning

It has long been accepted that it is almost impossible to achieve a thoroughly clean floor or surface using traditional cleaning methods such as mopping, and off the shelf products, which typically only work well when a surface is new. This is because dirt is simply being moved around and along a grout line, rather than removed entirely.

Using only these methods over a sustained period of time is likely to lead to the build-up of dirt and mold and the area begins to look old and worn. The surface in question eventually either has to be totally replaced, or lived with as is. However, we have developed a unique way of combining heat, water pressure, our own detergents and vacuum to guarantee a deep clean with all debris completely removed. This means not only a higher level of sanitation day to day, but also a reduction in costs longer-term as fewer surfaces need to be replaced.
To find out more about the commercial services  work we carry out, get in touch with our team today on 6507702992 or https://www.SERVPROmountainviewlosaltos.com/  A member of our friendly customer service team will assist you with whatever you need.

Keeping Your Building Safe from Covid-19

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Keeping Your Building Safe from Covid-19

As our communities get back to business, we all have a new sense of what it means to be clean. In fact, 89% of consumers are uneasy about going back to brick-and-mortar locations*. At SERVPRO of Mountain View, Los Altos, we’re dedicated to inspiring confidence in communities across the country as we find our way to a new normal. And we’re doing just that with Certified: SERVPRO Cleaned.

Certified: SERVPRO Cleaned, our new defensive pathogen cleaning program, goes way beyond standard janitorial cleaning practices. This is proactive viral pathogen cleaning. With over 50 years of experience in biochemical spill remediation and decontamination, you can trust SERVPRO of Mountain View, Los Altos Professionals to bring a higher standard of clean to the places we gather.

In the past year the outbreak of Covid-19 has drastically changed the way we live and work. Now, as vaccines emerge and we learn to live alongside the virus, businesses are considering the best ways to bring their staff back into the office safely.

But how can you make your building ‘Covid safe?’ Here are a few starting points.

Cleaning

In office environments where staff are generally working in close proximity of one another, the spread of Covid-19 may feel inevitable. But research shows that regularly cleansing and disinfecting surfaces can reduce the risk of transmission. It’s important to understand that cleansing and disinfecting are different things. Cleansing (with soap and water) should take place before disinfecting and is essentially a way to swiftly remove the majority of Covid-19 particles from a surface area. Disinfecting uses a detergent products.

Employing professional commercial cleaners to deal with communal areas is beneficial, as is encouraging staff to look after their own work stations and regularly use a hand sanitizing agent, alongside regular hand washing.

Social distancing and ventilation

Offices have always been known as places where bugs notoriously spread often due to poor ventilation systems and cramped conditions. Now more than ever it is important to use ventilation and filtration systems that can remove harmful pathogens in the air. Opening windows will also increase the fresh air flow and allow any harmful particles to be released from the office.

Even with these measures in place, however, your real risk comes from allowing too many people into the workspace. Social distancing measures, such as a limiting the amount of people in the office at any given time, adjusting the layout and floor plan of the office and encouraging remote working and virtual meetings where possible, can help keep the numbers (and consequently the risk of exposure) down.

Get in touch

If you need any help for Sanitizing, disinfecting cleaning at your business, you should call SERVPRO Of Mountain View. In cases of emergency, our team of experts can be on site within the hour to treat the problem.

Call us on 6507702992 or https://www.SERVPROmountainviewlosaltos.com

Repairing Your Gutters After the Cold Winter Months

6/14/2022 (Permalink)

Repairing Your Gutters After the Cold Winter Months

Our homes are major investments: whether we buy or rent they cost us a great deal of money. So, it’s unwise to neglect simple and inexpensive maintenance routines.

There are few simpler, or more important, household maintenance tasks than keeping your guttering and drainage flowing and in good order.

Almost all gutters will become blocked by windblown grit, foliage or slipping tiles at some point, and when this happens some expensive damage can result, such as crumbling brickwork, internal damp, impacted down pipes and drains, and rotting soffits. Chronically over-spilling rain water can cause internal damp problems, such as rotting floor timbers. If the debris accumulates in the down pipe and drains you might find that your sinks and showers empty more slowly or that the washing machine overflows.

Solutions

A problem for many when they wish to undertake some guttering maintenance is that accessing gutters often requires climbing a high ladder. If you don’t have a head for heights or aren’t as fit as you used to be then you shouldn’t be considering this and it is much better left to a professional.

SERVPRO Of Mountain View, Los Altos are experienced in ladder and walk-board safety, and also know how to care for your roof. They will also alert you to any issues with slipping or cracked tiles, corroded or broken screws, separating or buckling guttering, as well as any evidence of spill or splash back onto soffits, fascia or brickwork.

Unlike the average property owner or tenant, professional contractors can do more than get up there and scoop out the muck by hand. Specialist tools include pressure hoses and vacuum pumps, and they can apply remedial timber or brickwork treatments if needed and sometimes repair cracks and holes with caulk before they become a bigger problem.

Protect your biggest investment – your home – with SERVPRO Of Mountain View, los Altos.

Get in touch

If you identify a gutter problems at your property.
 In cases of emergency, our team of experts can be on site within the hour to treat the problem.

Call us on 6507702992 or https://www.SERVPROmountainviewlosaltos.com

WHY SERVPRO Of Mountain View , Los Altos ?

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WHY SERVPRO Of Mountain View , Los Altos ?
We Are Faster to Any Size Emergency

In many cleaning and restoration situations, immediate action is needed. With over 1970 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Mountain View, Los Altos arrives quickly and starts the water extraction process almost

Company Background

SERVPRO of Mountain View, Los Altos has been trading now for many years, delivering industrial & commercial cleaning solutions across the Silicon Valley. The company secured and specialize in contracts with Hotel & Pub chains, Restaurant groups and nationally recognized Care groups.

SERVPRO of Mountain View, Los Altos is now part of the Silicon Valley Commercial Group, a National Facilities Management company working is every town and city within the Silicon Valley, including other states in the storm events All of our staff are background Checked, have a minimum of 3 years’ experience. Our national fleet of vehicles are all within 3 years’ old, before and after photos are taken for each job completed on our new state of the art technology. Once any job is completed, we perform a ‘Quality Control Check’, this consists of a phone call to the site management asking a series of questions establishing if you were happy with the service. If there are any problems our company promise is to return free of charge within 24 hours, guaranteeing you a perfect clean. We check all before and after photos before sending them to you to ensure the quality and standard of work.

All our team at SERVPRO of Mountain View, Los Altos actively take a good responsibility of their work and customer satisfaction is priority for us.

How to prevent Mold

6/9/2022 (Permalink)

How To Prevent Mold

CONTENTS

• Keep the area tidy and organized 
• Avoid decorating the space with plants 
• Repair leakages 
• Consider insulation 
• Ensure adequate ventilation 
• Contact us today

According to the IICRC the humidity in homes should be in the region of 30-50%. If the humidity is higher than this, the chances of you developing mold in your home are higher.

Here at SERVPRO Of Mountain View, Los Altos  , we are a specialist provider of mold remediation services . We operate 24/7, 365 days a year to help our customers, providing services that can be fit to meet your personal requirements.

In this blog, we take a look at some of the ways you can prevent mold in your basement. Some of these are measures that can be taken without involving professionals, but with others you will need the assistance of specialists.

Keep the area tidy and organized

Ensuring your basement is kept neat and tidy is a key way you can prevent mold from developing. Having too many belongings in this area can halt air from circulating in the air properly. 

Materials stored in the basement, such as cardboard, clothes and books provide the perfect sustenance for mold. This growth thrives on decomposing organic matter, which it will find plenty of from these items.

Wherever possible, try and keep items off the floor and a good distance away from walls to help air to be ventilated properly. Additionally, having a clear out of possessions will free up space in the basement.

Taking measures like this reduces the likelihood of you experiencing mold in this location. However, if you do spot any signs of growth, it is important to contact the professionals promptly to have the issue remediated.

This is because mold can cause significant damage to homes.

Avoid decorating the space with plants

Although plants can brighten up a living space and make it more homely, they provide nutrients that help mold growth through their leaves and soil.

Spaces with large amounts of humidity and the presence of plants provide a great atmosphere for the development of mold. 

Another alternative is to invest in fake plants. Many on the market nowadays look as authentic as the real deal, and will help stop mold from occurring in this area of your house. 

Repair leakages

Leaks unfortunately often take place in basement areas, so it is important to have them repaired as soon as you notice them. 

Water that enters the basement through leaks can cause high amounts of moisture, creating the perfect environment for mold to grow. If you don't frequent your basement a lot, the leak could go unnoticed for long periods of time which will make the mold worse.

Hiring in professional contractors to seal any holes in your facade is a good idea, as this will eliminate the source of the leakage. It is also advisable to inspect the area regularly for other issues with the exteriors that could lead to further leaks.

If you have suffered from flood damage as well as mold in your basement, our qualified technicians are on hand to help. They have years of experience in flood damage cleaning and will be able to solve the issue for you with their advanced technology and solutions. 

Consider insulation

Another way you can prevent mold in your basement is to invest in insulation. For example, you could add this to pipes in the area to stop condensation from occurring, or even in the walls.

Insulation will help regulate the temperature in the basement and can even help you save on your energy costs in the winter months. It also makes the room more comfortable if you use it as a living space.

The type of insulation you need will vary depending on your particular requirements, but professional contractors are well-equipped to choose the right solution for you. 

Ensure adequate ventilation

If you use your basement as a laundry room, then it is wise to have adequate ventilation in the area to stop mold growth. For example, this could be in the form of a fan to help air circulate, or opening any windows. 

Another way of ventilating the room is with a dehumidifier. This works by sucking high levels of moisture from the room, which is a good option if there is a lot of steam coming out of your washing appliances.

This equipment can create high humidity in basement areas, so it is crucial that you ensure ventilation within the room.

However, if you do find mold growth here, our expert technicians can help with our mold remediation. We are able to conduct a moisture survey to identify the particular type of mold that has developed, which we do by collecting samples to send to a lab. This will help us identify the source of the problem, and support our technicians in choosing the right treatment for you.

Contact us today

To book your mould remediation service with us, reach out to our team today on 6507702992 or office@SERVPROmtview.com, A member of our friendly support team will be on hand to answer any questions or concerns you may have.

Also have a look at our page to learn more about our other services.

How To Reduce the Effects of Flooding on Your Business?

6/9/2022 (Permalink)

How To Reduce the Effects of Flooding on Your Business?

CONTENTS

• How to prepare
• Business continuity plan

• Provide training to employees

• Ensure you have insurance cover

• Create a flood plan

• Protect your work premises

• Contact us today

According to IICRC, 1 in 3 businesses face the threat of floods. Therefore, it is crucial that business leaders know what to do in the event of a flood.

Being prepared can help you save costs and protect the well-being of your staff. This could involve actions ranging from creating a business continuity plan to providing thorough training to your workforce about how to act in this situation. 

Here at SERVPRO Of Mountain View ,Los Altos , we are a specialist provider of flood restoration services. We help customers in San Francisco Bay area with water damage, and only use non-abrasive solutions to achieve the best results for them.

How to prepare

In this blog, we take a look at some of the ways you can prepare your business for flood damage. It is important to make staff feel that they're welfare is important to you, and that you have proper plans in place if something does go wrong.

Business continuity plan

Writing a business continuity plan helps you to establish what will happen to your company should you be affected by flooding. This could involve things such as where operations will take place, what staff need to do, and how the business will continue to run. 

It is recommended that you create a business continuity plan because the costs of repairing flood damage can be extremely expensive. Having plans in place will help your business operate in a difficult situation, and is something that will impact all of your team.

Additionally, it's a good idea to have this regularly reviewed in case the nature of your business changes and you need to update the plan. Make sure that you have up to date contact details for staff members too, so they are aware of what is happening to the business.

If you find yourself in a situation where you have flood damage, you should call in the professionals to help you. They understand the urgency that is required in these situations, and have the correct knowledge to deal with the problem safely and effectively.

Provide training to employees

Giving training to employees so they know how to act in the event of a flood is good preparation, and will make them feel more confident.

Providing this support to staff is likely to be welcomed, as flooding can be upsetting to experience. It can allow them to understand where their evacuation point is, what the flood risk in their area is, and how they can protect themselves.

As well as training, establishing flood wardens throughout your workforce is another way to help you feel as prepared as possible. These wardens will have the knowledge to help others evacuate the building and to follow the procedures set in a place. 

Having proper flood insurance cover in place is wise, as it could mean the difference between your business surviving or not.

Employers' liability is an insurance cover that all business must possess, which will apply in cases where an employee is hurt in the line of work. Have a look at the Government website for more information about this type of insurance.

It is advised that you talk to your insurance provider about what type of flood cover would be best for you and your individual circumstances. If you live in an area that is prone to flooding, you may wish to have a higher level of flooding insurance in place.

Create a flood plan

Creating a flood plan is vital so that you and staff know what to do should you be impacted by a flood. This could include information about where to evacuate to, as well as who the flood wardens of your business are.

The document must be stored somewhere known to relevant staff members. The information contained in it can make the process following a flood smoother and aid in keeping people calm in difficult circumstances. 

The most important details of the plan should be known to all members of staff, to help you be as prepared as possible. Additionally, make sure to include copies of essential documentation such as insurance policies and safety procedures.

Our cleaning specialists can be on site within the hour in cases of emergency to start work on the flood restoration. They use the latest advanced technologies during the clean and will work diligently to return the site to a safe state.

Protect your work premises

Another way you can prepare your business is by investing in flood prevention for the premises itself. For example, having a store of sand bags is a good idea, as these are both relatively cheap to obtain and can be implemented quickly when you receive a flood warning. 

Depending on how much money you wish to spend, there are modifications that can be made to the building to make it more flood proof. This may involve adding air bricks to the structure of the site, or other similar actions.

There are many other things you are able to do to protect the premises, and it may be worth getting in touch with a local contractor to see what they recommend. Investing the money now in flood defenses can save you in the longer-term from having to repair more significant damage.

Other services to consider

After a flood, mold spores often grow. This is because the atmosphere afterwards gives them the perfect space to thrive, where they can spread quickly throughout the property. 

Should this happen to you, call in specialist mold remediation cleaners to help you. At SERVPRO Of Mountain View, we are knowledgeable.
Our Professional accredited, and have extensive experience in tackling mold. .

So as well as flood damage cleaning services, mold remediation may be necessary to if it has started to develop.

Contact us today

For flood damage cleaning services, get in touch with us today on 6507702992 or office@SERVPROmtview.com . Our dedicated customer service team work round the clock to provide excellent support to our customers, and will answer any questions or concerns you have.

What Damage Can Mold Cause To Homes?

6/9/2022 (Permalink)

What Damage Can Mold Cause To Homes?

CONTENTS

• Structural damage
• Dry rot
• Roof leaks
• Damage to personal property
• HVAC system
• Get in touch

Mold can cause much damage to your home, from structural issues to harm to personal belongings

If mold is left to spread, the consequences can be severe and costly. It is important that you look out for signs of its growth around your home to spot it in its early stages.

Our mold specialists here at SERVPRO Of Mountain View, Los Altos have the skills and knowledge to deal with all kinds of mold. In cases of emergency, we can be on site within the hour to carry out remediation work.

In this blog, we take a look at some of the ways that mold can damage your home if it goes untreated.

Structural damage

Structural harm caused by mold can be wide ranging, from damaging floorboards to insulation.

Mold spores consume organic materials, which there are many examples of in the average home. This process can eventually lead to destruction of various materials in the building.

If you suspect any mold growth in your home, get it looked at swiftly. This will enable professionals to work on the problem and identify if there is any structural damage occurring.

When mold is not treated for long periods of time, the consequences can be great. The home could even be deemed uninhabitable in some cases.

Dry rot

Dry rot is very destructive if it takes root within wood. Once it has been discovered, rapid treatment is required.

It is a very serious issue for homes to face, and tends to be found mostly in rooms with inadequate ventilation. However, it can develop anywhere in buildings.

The issue can travel rapidly, resulting in further harm to the premises. To protect everyone's well-being, you should have your home investigated regularly by professional to check for this issue.

They will know how to find dry rot growth. Though it may be costly, consider enhancing ventilation as well wherever you can to prevent instances of dry rot.

Do not leave the problem unchecked, however, as the integrity of the site may be put at risk.

Roof leaks

Leaks can occur in any room of the house, but one of the main culprits is often attics.

The types of Mold that can result from roof leaks are:

• Systemic growth - In this case, mold will spread all over the space as a result of moisture.

• Limited growth - Here. mold growth is not as widespread, and will generally not have travelled far from its original source. 

Once you have identified a leak in your property, it is important to have it dealt with quickly to prevent further damage. Professional contractors will be able to treat the leak proficiently, and help to make the building safe to live in once more.

Mold that has developed from leak is usually the result of condensation. This is a familiar problem for households throughout the UK, especially in the winter when temperatures are much cooler than usual.

Damage to personal property

It can be very difficult to remove mold spores from your belongings, such as furniture or clothing. Sometimes, it may even be necessary for the items to be disposed of.

Mold spores are able to easily settle into materials and often unnoticed. For example, if furniture is placed against walls or if there is a mold growth in a wardrobe that you do not use frequently, you may not spot it.

This is why it is so important to check your home consistently for any signs of mold. Spores may cause irrevocable damage to your prized possessions, so staying on top of early signs of mold is always a good idea.

Should you need it, our technicians are able to remove any waste from your home as part of our service.

HVAC system

Mold may present itself anywhere in your house, even in your HVAC system. Treating mold in this area of the house may be tricky, though, due to the size of the space.

These systems play an important role in the functioning of your home, so any mold growth will need to be sorted. If you do identify any fungus, then it is best to hire the help of trained cleaners.

The appearance of fungi in HVAC systems is mainly down to moisture, which is very common in homes. The system becoming blocked up is one of the ways molds could develop. 

Professional mold cleaners are able to get the source of the issue and remedy it efficiently. At ICE Cleaning, we can send mold spores to get tested to identify the particular type of growth. Following treatment of the issue, our specialists will give advice to prevent the mold from reoccurring.

Mold remediation services

Our technicians are  Professional accredited, and have years of experience in treating mold.

One of the key ways to stop mold is to practice prevention techniques. For more information about how you can halt mold growth

. This works by combining fogging technology with a persistent solution to help protect against harmful bacteria and viruses for a period of up to 28 days.

Whether you are a commercial or domestic customer, the technology can work in your environment

Get in touch

For , mold remediation service  get in touch with us today on 6507702992 or office@SERVPROmtview.com . Our dedicated customer service team work round the clock to provide excellent support to our customers, and will answer any questions or concerns you have.

What Dangers Can Result from Fire Damage?

6/9/2022 (Permalink)

What Dangers Can Result from Fire Damage?

CONTENTS

• Should I stay in my fire damaged home?
• Dangers to look out for
• Soot particles

• Ash particles

• Smoke damage

• Structural issues
  Water damage

• Our fire damage cleaning services
• Get in touch today

House fires are a devastating event for those involved, and the work it takes to returning a building to the state it was in prior to the fire can prove expansive.

Not only this, but there are many dangers you could encounter in a fire damaged building. For instance, soot, ash and smoke particles may be present.

Here at SERVPRO Of Mountain View , we offer fast and efficient fire damage cleaning services to help you after a fire. Our skilled technicians are well-versed in the dangers involved with fire damage, and will work to eliminate all risks during the clean.

Should I stay in my fire damaged home?

Due to the many dangers found in buildings affected by fire damage, you should avoid remaining on the premises until it has been declared safe to live in.   

It could therefore compromise the safety of yourself and your loved ones if you continue living in a house damaged by fire.

The risks associated with house fires are not worth the risk of prolonged exposure. Some very serious conditions can occur from contact with substances such as ash, smoke and soot.

Visits to the affected property should be limited, and only occur once the house has been declared safe to enter by emergency services.

Additionally, do not attempt to deal with fire damage yourself. This could result in you making the situation worse than it was before, or causing serious harm to yourself in the process.

Dangers to look out for

Some of the causes of house fires are often accidental, but can lead to big consequences. 

Read below to learn more about some of the main dangers that can occur following a house fire, and how to identify them.

Soot particles

As a substance, soot is oily and light in mass. Due to this, it can travel around a building with relative ease.

A professional fire damage cleaning company will be needed to eliminate the soot from your property, and is not something that should be attempted yourself.

They will know how to identify soot in the area as well as the right solution for treating the issue.

Ash particles

This substance is different to soot, although the two are often confused. Ash is a solid substance which you can physically see following a house fire.

Unlike soot, ash particles will not spread throughout your home due their density. Therefore, the likelihood of you inhaling the particles is not high.

People with pre-existing illnesses such as asthma or other respiratory conditions are particularly at risk from the effects of ash.

Danger from ash particles can arise quickly, meaning exposure to it should be avoided after a fire. The clean-up of ash should be also be left to the professionals.

Smoke damage

Smoke damage is not something to be taken lightly..

If not treated, the structure of the building may be at risk. This happens when smoke seeps into walls and other parts of the house. 

To ease the stress caused by house fires, we offer extensive smoke damage cleaning services. We use the latest industry equipment and knowledge to eradicate smoke issues from your home.

This includes neutralizing odors that remain behind from the fire, as well as removing it from surfaces completely.

Structural issues

Structural damage is one of the many impacts that a fire damage can have on a property.

Even though the Concrete Society notes that concrete is a strong material and will take a lot to be compromised, it will start to become a problem if exposed to festering damage. 

They advise that things to look out for in terms of structural damage are cracks forming on surfaces as a result of concrete enlarging from heat.

Structural issues following a house fire are a very serious danger that should be looked at by the professionals. Check to see if you are covered under your insurance in the case this happens to you, and get it looked at as soon as you notice any problems.

Water damage

Although this may not be your first thought when thinking of the dangers following a house fire, it is nonetheless still an issue you could encounter.

Sprinkler systems and fire hoses can cause excess water to form in your property that could lead to flooding once the fire has been extinguished.

Although sprinkler systems may cause water damage, they are vital to your safety. 

Water damage can also become an expensive problem. For example, if your property has been damaged by water, many things may need repairing or replacing.

If you find yourself impacted by water damage in your home, please contact a member of our dedicated customer service to find out more about how we can help you.

We are available 365 days a year and can attend your property within 60 minutes to begin work.

Our fire damage cleaning services

If you find yourself affected by a house fire, we are here to support you. Our teams have a wealth of experience in dealing with fire damage, and have undertaken multiple training courses to stay up to date with the latest industry knowledge.

We do everything we can to help restore your property following a fire, and our customer service team will help you during every step of the process.

Get in touch today

If you would like to find out more about the fire damage or smoke damage cleaning services we offer, please contact us on 6507702992  or office@SERVPROmtview.com

Our customer service are available 24/7 to answer any concerns or queries you may have.

How To Reduce the Effects of Flood Damage?

6/9/2022 (Permalink)

How To Reduce the Effects of Flood Damage?

 CONTENTS

• How badly can flooding damage homes?
• Switch off your mains electricity

• Protect your possessions

• Take care of your home

• Make the most of the space you have

• Prepare emergency supplies
• Flood damage cleaning specialists
• Get in touch

Due to the amount of rainfall, we get in California, it is wise to know how to minimize the effects of flooding in your home.

Actions to prevent flood damage can vary from making your home more flood proof, to having your emergency supplies in order. Undertaking these actions will mean you're as prepared as possible to protect yourself and your loved ones.

Here at SERVPRO Of Mountain View ,Los Altos, we have extensive experience in providing flood damage cleaning services. Should you need our help, we will work hard to restore your home to a safe environment. 

Our dedicated customer service team work round the clock to help you, and are able to answer any questions or concerns you have throughout the process.

How badly can flooding damage homes?

Flooding can have devastating consequences to your home, from causing structural issues to damaging your possessions. 

However, the steps you can take to reduce the effects of flood damage are worth considering, particularly if you live in an area that is prone to flooding.

Should you find yourself in the situation where you have experienced flooding, have a look at this information given by Citizens Advice about how to submit an insurance claim. If you are worried about flooding, having insurance in place may be a good idea.

With that in mind, let's take a look at some of the ways you can protect your home from water harm.

Switch off your mains electricity

When you are notified of a flood, you should switch off your mains electricity if it is safe for you to do so. 

Be careful to avoid water in your property too, as it carries a risk of contaminants and electric shocks. 

To prepare in the instance of a flood, you should make note of where your mains are, and that you know how to safely turn this off.

Switching off the mains will help to protect people in the surrounding area too

Protect your possessions

If you live in an area where the threat of floods is very real, then this is something you should think about.

Moving prized belongings to higher ground out of the way of harm will offer more chance of them being preserved than if they were left exposed to water damage.

It might also be an idea to place important documents such as birth certificates and passports into a box which is waterproof, as well as to make copies. This will give you peace of mind that you have taken action to ensure your important belongings are looked after.

Keep up to date with the flood warnings in your area.

Take care of your home

There are many improvements you can make in your home to help you prepare for a flood. 

For instance, this could include:

• Keeping gutters clear 
• Improving drainage 
• Sealing any cracks in the foundation 
• Trimming the trees in your garden 
• Maintaining your roofing

Having measures such as these in place can make the impacts of flooding lesser. Some of these jobs are ones required for regular maintenance, such as keeping guttering clear of build-up. 

As well as installations, monitoring your property for signs of damage or issues is wise. This will alert you to any potential problems and enable you to fix them before becoming a victim of flooding. 

It could also save you money from more significant repairs that may need to be done if you have not made these changes to the building. Please note that some of these changes could be costly.

Make the most of the space you have

One option to minimize flood damage is to work on the landscape of your property. This could involve sloping grass from your property so that water goes away from your house when it falls rather than penetrating the building's interior.

Additionally, you should make sure not to cut grass excessively. This is because it can help suck up rainfall, which may benefit you in the event of a flood.

Though it could cost you a penny.

Prepare emergency supplies

Inside your emergency supply could be the following items:

• Food 
• Clothes 
• Blankets 
• Medicine 
• Insurance documents & emergency numbers

Having a kit prepared can make you feel less stressed at the thought of flooding occurring and means you are one step ahead.

If you have assembled the items for your family, you will be safe in the knowledge that you are taking precautions to help them.

Flood damage cleaning specialists

Our technicians at SERVPRO of Mountain View,Los Altos are always here to help you if you experience flooding. They have dealt with this in all manner of settings, and have the expertise to clean up your home.

Prior to the clean taking place, we will perform a risk assessment to assess any potential hazards. Work can then begin, and you can rest assured that the team will not leave the site unless you're happy with the work undertaken. 

Throughout the process, our friendly support team are here for whatever you need. Operating 24/7, 365 days a year, customer satisfaction is always our priority.

Sometimes if you have been affected by flood damage, mold growth may occur. We offer effective mold remediation services too.

Get in touch

To find out more about the flood restoration work we carry out, get in touch with our team today on 6507702992 or https://www.SERVPROmountainviewlosaltos.com/  A member of our friendly customer service team will assist you with whatever you need.

What Are the Biggest Fire Hazards In Offices?

6/9/2022 (Permalink)

What Are the Biggest Fire Hazards In Offices?

CONTENTS

• Electrical hazards
• Waste items
• Inaccessible fire exits
• Human error
• Contact us today

Fires occur in offices for a multitude of reasons, and can cause significant damage to the workplace. 

So that you can be prepared in the event of a fire, it is important that you are aware of all the potential fire risks that could affect your workforce. 

We offer 24/7 fire damage services if you find yourself the victim of a fire, and will work hard to restore your site to a safe environment. As a professional cleaning company, we understand first-hand how wide-reaching the results of a fire can be.

Take a look below to learn about some of the biggest fire hazards you will find in offices, and how they can be prevented.

Electrical hazards

This is one hazard you will be familiar with if you work in an office environment, and have probably received training on its dangers.

Fires can take place if electrical equipment is not used correctly. For example, you should be careful not to put too many devices into electrical outlets as this can cause a fire to ignite.

Similarly, be very cautious when drinking liquids around exposed wires because they can catch fire when they interact with electricity.

At regular intervals, electrical wires and components within your office should be serviced to make sure that everything is in working order. This will put your mind at rest as an employer, and also help to maintain a safe workspace for staff.

Waste items

Many items you throw away during office hours are flammable, such as cardboard and paper. It is important to have waste taken away regularly to prevent fires from occurring in the office.

Rubbish should be placed in a designated area and away from where it could set alight. Things such as open flames or extinguished cigarettes can be a source of ignition for waste that has not been properly disposed of.

Though this might not be your first thought of fire hazards in the office, it should not be overlooked. With how much waste is left behind by people every day in the offices, it is crucial to reiterate the importance of clearing up after ourselves to employees.

Dust is another hazard that can cause fires when rubbish has not been taken away consistently. For instance, if the air quality is poor in the surrounding area, then this poses a risk. This can be avoided if care is taken to stay on top of waste management.

Inaccessible fire exits

If the fire exits in your office are blocked because of items being stored there, then this could cause an issue during an evacuation. 

Belongings such as office equipment or furniture are sometimes placed near fire exits so they don't clutter up the office. However, this could be a fatal error in the event of an emergency. 

All routes to fire exits should be free from items and easily accessible. Make sure that staff are aware of this, and give them training on where to find all emergency doors.

This is an issue that can easily be avoided if there is a regular cleaning routine in place. Also, if you have bulky items that need throwing away.

Human error

Sometimes accidents in the workplace are unavoidable. Fire hazards caused by humans can include improper use of cooking appliances or overloading electricity sockets.

Negligence also plays a factor in accidents too, which is why it is important to train all staff on their health and safety responsibilities while at work. They should also undergo regular training sessions on how to protect theirs and other’s well-being in the office. This should help to limit accidents from occurring.

Taking steps to teach people how to avoid a fire outbreaking can save you the cost and consequences of dealing with the consequences of fire damage

Our fire damage cleaning services

Here at SERVPRO Of Mountain View ,Los Altos , we can be on site in just an hour to deal with fire damage in cases of emergency. Our technicians will also not leave the site of the clean unless you're happy with the work that has been carried out.

We can provide you with bespoke services tailored to your individual needs, and utilize industry-grade equipment to deliver excellent results to you.

Similar services we offer

As well as suffering from fire damage, you may find that a lingering odor from smoke harm is left behind. 

It is best to call in the professionals to deal with this, as they have the expertise to remedy the issue effectively. Our team have extensive experience in providing fire smoke odor removal, and always place customer safety at the forefront of everything they do.

Contact us today

To book your fire damage cleaning services, get in touch with our team on 6507702992 or https://www.SERVPROmountainviewlosaltos.com/  We will be able to assist you with anything you need.

What Are the Biggest Fire Hazards In Offices?

6/9/2022 (Permalink)

What Are the Biggest Fire Hazards In Offices?

CONTENTS

• Electrical hazards
• Waste items
• Inaccessible fire exits
• Human error
• Contact us today

Fires occur in offices for a multitude of reasons, and can cause significant damage to the workplace. 

So that you can be prepared in the event of a fire, it is important that you are aware of all the potential fire risks that could affect your workforce. 

We offer 24/7 fire damage services if you find yourself the victim of a fire, and will work hard to restore your site to a safe environment. As a professional cleaning company, we understand first-hand how wide-reaching the results of a fire can be.

Take a look below to learn about some of the biggest fire hazards you will find in offices, and how they can be prevented.

Electrical hazards

This is one hazard you will be familiar with if you work in an office environment, and have probably received training on its dangers.

Fires can take place if electrical equipment is not used correctly. For example, you should be careful not to put too many devices into electrical outlets as this can cause a fire to ignite.

Similarly, be very cautious when drinking liquids around exposed wires because they can catch fire when they interact with electricity.

At regular intervals, electrical wires and components within your office should be serviced to make sure that everything is in working order. This will put your mind at rest as an employer, and also help to maintain a safe workspace for staff.

Waste items

Many items you throw away during office hours are flammable, such as cardboard and paper. It is important to have waste taken away regularly to prevent fires from occurring in the office.

Rubbish should be placed in a designated area and away from where it could set alight. Things such as open flames or extinguished cigarettes can be a source of ignition for waste that has not been properly disposed of.

Though this might not be your first thought of fire hazards in the office, it should not be overlooked. With how much waste is left behind by people every day in the offices, it is crucial to reiterate the importance of clearing up after ourselves to employees.

Dust is another hazard that can cause fires when rubbish has not been taken away consistently. For instance, if the air quality is poor in the surrounding area, then this poses a risk. This can be avoided if care is taken to stay on top of waste management.

Inaccessible fire exits

If the fire exits in your office are blocked because of items being stored there, then this could cause an issue during an evacuation. 

Belongings such as office equipment or furniture are sometimes placed near fire exits so they don't clutter up the office. However, this could be a fatal error in the event of an emergency. 

All routes to fire exits should be free from items and easily accessible. Make sure that staff are aware of this, and give them training on where to find all emergency doors.

This is an issue that can easily be avoided if there is a regular cleaning routine in place. Also, if you have bulky items that need throwing away.

Human error

Sometimes accidents in the workplace are unavoidable. Fire hazards caused by humans can include improper use of cooking appliances or overloading electricity sockets.

Negligence also plays a factor in accidents too, which is why it is important to train all staff on their health and safety responsibilities while at work. They should also undergo regular training sessions on how to protect theirs and other’s well-being in the office. This should help to limit accidents from occurring.

Taking steps to teach people how to avoid a fire outbreaking can save you the cost and consequences of dealing with the consequences of fire damage

Our fire damage cleaning services

Here at SERVPRO Of Mountain View ,Los Altos , we can be on site in just an hour to deal with fire damage in cases of emergency. Our technicians will also not leave the site of the clean unless you're happy with the work that has been carried out.

We can provide you with bespoke services tailored to your individual needs, and utilize industry-grade equipment to deliver excellent results to you.

Similar services we offer

As well as suffering from fire damage, you may find that a lingering odor from smoke harm is left behind. 

It is best to call in the professionals to deal with this, as they have the expertise to remedy the issue effectively. Our team have extensive experience in providing fire smoke odor removal, and always place customer safety at the forefront of everything they do.

Contact us today

To book your fire damage cleaning services, get in touch with our team on 6507702992 or https://www.SERVPROmountainviewlosaltos.com/  We will be able to assist you with anything you need.

What Dangers Can Rodents Create in Homes?

6/9/2022 (Permalink)

What Dangers Can Rodents Create in Homes?

CONTENTS

• What attracts rodents into homes?
• Dangers rodents can cause
• Damaging food sources

• Harm to the building's structure

• Destroying electrical equipment
• Our hoarder clean up services
• Get in touch

The presence of rodents in your home can be frustrating to deal with, and may leave you wondering how they have gained access.

Once in the property, they can create some serious danger. This ranges from causing harm to the building's structure . 

Here at SERVPRO Of Mountain View ,Los Altos , our team of experts will completely eradicate your pest problem following a thorough risk assessment that will identify any potential hazards that may arise during the job.

We work round the clock to help you, operating 24/7, 365 days a year domestic.

What attracts rodents into homes?

One of the main reasons why rodents enter homes is because of the chance of food and shelter. In the warm and dry conditions our properties provide, they can find solace and the chance to reproduce.

Leaving food out in the open, or leaving rooms untidy, are some of the habits that will cause rodents to come into your home.

Many of the pests who enter dwellings can be found in your garden. To learn

Danger rodents can cause

Now let's take a look at some of the main dangers rodents pose to properties, and ways they can be prevented.

quickly use their initiative to make themselves at home in your building, so it is important that you take steps to stop this.

Harm to the building’s structure.

Rats continuously chew through anything they can, as their teeth never stop growing. Unfortunately, the results of this are often costly and significant repairs.

Rodents can enter your property through the smallest of holes, sometimes leading to structural damage. This could result in harm to facades, electrical work or pipes within your walls.

To avoid this happening to your building, it is recommended to seal up any holes in the premises. You should also take care to regularly check your home for signs of cracks or holes – consistent maintenance should reduce the chance of these pesky rodents.

However, if you need it, our pest control services are here to help. We have plenty of experience in dealing with infestations, and only use non-abrasive and non-toxic products during the treatment.

Destroying electrical equipment

As mentioned previously, rodents love to chew on things. In some instances, this can become a dangerous hazard.

If the protective layer around electrical wiring is bitten through, this could cause a fire to start or for the electricity to falter.

Throughout your home, check that all electrical outlets are in working order and ideally kept out of reach of rodents’ teeth. This could involve protecting them in casing or storing them away when not in use.

The results of a fire can be catastrophic and may involve you having to move out whilst repair work is undertaken. In the instance this happens to you, our fire damage cleaning services will be able to help. Our teams will work to return your home to a safe environment.

Our hoarder clean up services

Here at SERVPRO Of Mountain View, Los Altos , we offer discreet and professional hoarder cleaning services. If you have many possessions stockpiled in your home, rodent infestations can occur.

To help you, we can carry out a deep clean and remove any items you no longer want. You do not need to be present for the treatment – it is your choice.

When you hoard items, fire exits can also become blocked, thereby increasing chances of accidents happening. As well as performing a rodent removal, we are able to gently decontaminate the property.

Get in touch

If you identify a rodent infestation at your property, you should call a professional pest control company promptly. In cases of emergency, our team of experts can be on site within the hour to treat the problem.

Call us on 6507702992 or https://www.SERVPROmountainviewlosaltos.com

Sewage Cleaning Service Breakdown

6/9/2022 (Permalink)

Sewage Cleaning Service Breakdown

Specialist decontamination and cleaning

Working by IICRC guidelines, we will use our specialist equipment to undertake deep decontamination and cleaning of your property. It’s imperative that this stage is undertaken by a professional, as sewage can cause severe damage to properties.

Odor removal

As you can imagine, odor removal is one of the most critical parts of our sewage cleanup service. We have a number of methods for complete odor removal, including wet fogging, thermal fogging, ozone treatments and sealing. Our odor removal service is thorough enough to ensure that no lingering odors remain in the property.

Specialist drying

Once your property is thoroughly cleaned and decontaminated, we will use drying equipment that incorporates the latest technology to ensure your property is completely dry. We are thorough in our drying process and make sure we also dry underfloor insulation and any voids. This prevents mold from growing in the future.

Mold remediation

If mold has already begun to grow in damp areas of the property, we will first carry out a mold survey to determine the extent of the problem. We will then work to eradicate the problem before it worsens, using the latest mold remediation techniques.

Eradication of harmful pollutants and bacteria

Both grey and black sewage water has the high potential to transmit harmful diseases to those who come into contact with it. Most commonly, this includes pathogens such as bacteria, parasites, and viruses. Therefore, we do more than just clean up sewage; we use the latest decontamination techniques to eradicate all traces of bacteria and viruses.

Types of cleaning

6/9/2022 (Permalink)

The importance of maintaining a clean and hygienic space has been highlighted over recent years with the worldwide spread of the coronavirus. This applies in both commercial and residential properties – and anywhere else that people visit. Regular cleaning efforts should be made on a frequent basis, whereas a deep clean might only be necessary once a quarter – or less – depending on the nature of the premises.  

We take a closer look at the difference between deep cleaning and regular cleaning, so you can make an informed decision about what to do and how often you should be cleaning.   

What is Regular Cleaning? 

Regular cleaning includes anything you would do on a regular basis to keep a space looking clean and tidy. This could be anything from running the vacuum cleaner around every day to washing windows once a month. Any cleaning tasks that need to be undertaken monthly, weekly, or daily, would come under a regular cleaning list. 

What is Deep Cleaning? 

A deep clean should include everything that falls under the regular cleaning list, as well as other cleaning tasks that don’t need to be carried out on such a regular basis. A deep clean could be required for general maintenance, or as part of a disaster recovery plan, such as after a flood or fire. Additional tasks in a deep clean would involve things like washing carpets, cleaning behind and below furniture, and on top of cupboards. 

When is a Deep Clean Necessary? 

There are a number of reasons why a deep clean could be required. Aside from your own peace of mind that the whole premises has been cleaned to an especially high standard, other reasons could be: 

• At the end of a tenancy agreement 

This could be in either a commercial or residential setting, such as when moving out of a rented flat or house, or when moving out of an office building. 

• After accidental damage 

Another reason could be if there has been a significant accident that causes aesthetic damage, such as if paint has been spilled or there has been structural damage to walls. 

• After a flood 

Flooding can cause all sorts of damage to a building, not least to walls and floors. If there has been a substantial flood, it’s advisable to arrange a deep clean so that the chance of residual dampness or mold is decreased. 

• After a fire 

Similarly, in the aftermath of a fire, it’s vital to book a deep clean if the building will continue to be in use. A deep clean in this event will ensure ash is cleared up, the rooms are aerated, and smoke damage will be repaired. It’s worth noting, however, that during a decontamination clean after a fire, it may not be possible to clean everything to perfection.  

Deep Cleaning vs Regular Cleaning  

For further guidance on deep cleaning vs regular cleaning, read our checklist below. This shows the kinds of tasks that should be done frequently and those that don’t need to occur so often. 

Deep Cleaning vs Regular Cleaning Checklist

Regular Cleaning Tasks

Additional Tasks Included in a Deep Clean

Vacuum cleaning

Mopping behind/below furniture

Mopping floors

Vacuum cleaning behind/below furniture

Dusting

Dusting on top of cupboards

Disinfecting surfaces and handles

Retouching paint

Toilet scrubbing

Washing carpets

Washing windows

Washing soft furnishings

Polishing

Removing scale from water-based equipment

Washing up

Cleaning appliances such as the fridge or oven

Wiping away cobwebs

Deep Cleaning Tasks: Room by Room 

It can be helpful to consider deep cleaning on a room-by-room basis. If the individual will be carrying out the cleaning, this is one way to make the challenge seem less daunting. 

Kitchen Deep Clean 

A notoriously demanding room when it comes to cleaning, make sure the following are checked during a deep clean: 

• Grease and grime are cleaned both in and outside of the cooker 
• The fridge is thoroughly wiped down and any gone-off food is thrown away 
• The freezer is defrosted, and any old food is disposed of 
• Appliances are pulled out and the hidden floor/wall space is cleaned 
• Kettles, taps, and other relevant appliances are descaled 

Bathroom Deep Clean 

The bathroom is another important room to keep as clean as possible for hygiene reasons. Make sure the cleaner(s) look at the following: 

• The toilet should be wiped down and disinfected every day, especially if it’s being used by a number of people 
• All surfaces should be wiped down and regularly disinfected 
• Hidden floor and wall space, such as behind pipes or furniture, should be cleaned 
• Taps and shower heads should be descaled 

Bedroom Deep Clean 

As well as regular cleaning tasks such as washing and changing bedding, and vacuuming the room, chores to tick off during a deep clean include: 

• Picking up and cleaning behind/below furniture 
• Washing/polishing windows and mirrors 
• Picking up and cleaning below room accessories, from lesser-used toiletries to electrical appliances 

Common Areas Deep Clean 

Whether in a workplace or in a communal residency, common areas such as hallways and reception rooms should be kept clean for all to enjoy. Tasks to consider include: 

• Mopping and vacuum cleaning behind furniture 
• Dusting skirting boards 
• Washing soft furnishings such as chairs in a seating area 
• Touch ups on wall paint – hallways are especially susceptible for finger marks on walls and railings 

Office Deep Clean 

In an office, deep cleaning should be carried out somewhat regularly for the safety of employees, from a hygiene perspective. Ensure the cleaner(s) check the following: 

• Mopping and vacuum cleaning below all desks and behind furniture and equipment, such as printers 
• Touching up wall paint where there are scuffs, scratches, or finger marks 
• Wiping down all surfaces after picking up equipment such as desktop computers and keyboards 
• Washing soft furnishings including chairs and curtains 

Changing Facilities Deep Clean 

In a slightly different space, owners of leisure facilities must all consider how to deep clean changing rooms. This is not only important for customer hygiene but also for customer retention. People are not likely to want to return to a poorly kept changing area.  

As well as regular maintenance, a deep clean should include: 

• Disinfection of all divider walls from top to bottom 
• Removal and cleaning of light fittings and ventilation fittings 
• Cleaning the inside and outside of lockers, including disinfecting keys 

Post-Disaster Recovery Deep Clean 

After a disaster such as a fire or a flood, we would always suggest procuring the services of professionals. At SERVPRO Of Mountain View , Los Altos our team is adept at restoring a range of different premises that have seen damage or neglect. From fire and flood restoration, to mold remediation and odor removal, we have the equipment and the know-how. We also offer a sewage clean-up service. Get in touch for further information. 
Call us @6507702992 or email us @ office@SERVPROmtview.com

Water Damage Detection

3/21/2022 (Permalink)

Water Damage Detection

By using quality hardware, moisture detection and thermal equipment specifically designed for use with water damage repair we identify not only the source but also the extent of any water damage that may have been caused. Also, if there is any potential of secondary damage hidden from the naked eye that could form in the shape of mold spores, dry rot, structural cracking or fire risk.

What can SERVPRO OF Mountain View do for you?

SERVPRO Of Mountain View, Los Altos is a national drying company who deal with flood restoration in Mountain View, Los Altos, Los Altos Hills on a daily basis. Our experts will firstly trace and rectify the source of the water by non-destructive testing where possible before we carry out any restoration work.
The surrounding area will be made completely safe and a risk assessment will be carried out to insure safety environment.
All materials will be fully dried to the accepted California  Standard moisture content levels.
The immediate and surrounding area will be restored to the pre-incident condition.
Detect any further water leaks and eliminate it .
In the event of an emergency we are on site with 30 mins.
Complete Water Damage Repair And Flood Restoration Service Mountain View ,Los Altos, Los Altos Hills  .
We can relocate and store your furniture , carpet at our private insured storages .

Why Choose SERVPRO OF Mountain View?

SERVPRO Of Mountain View, Los Altos fleet of fast response vehicles is based in Mountain View meaning we can be on site within 30 mins of an incident in the whole area, this means limiting secondary damage (water damage, mold removal, fire restoration damage) to your property, we restore to preloss condition. We can provide you with a total restoration service from initial first aid work through controlled drying of your premises as required. We deliver a comprehensive range of disaster restoration services in the area and through the Bay area for homeowners and commercial clients. As restoration experts in damp Investigations, moisture behavior and leak detection services SERVPRO Of Mountain View, Los Altos provide a single-source solution for number of clients.
Please do not hesitate to contact us on 650-390-8400 or email us on
office@SERVPROmtview.com for any help.
Remember we are the Faster for any Disaster.

Fire & Smoke damage restoration

3/21/2022 (Permalink)

Fire and Smoke Restoration

SERVPRO Of Mountain View, Los Altos is an IICRC certified firm, we have received specialized training in the field of Fire and Smoke Damage Restoration. No matter the characteristics of your fire – whether it is s a greasy protein fire, an oxygen starved synthetic fire, an oxygen rich natural fire which has produced floating smoke, driven smoke or wet smoke we have the knowledge, experience, equipment and professional products to decontaminate your premises to preloss condition.

The effects of a fire can often be serious but SERVPRO Of mountain View will dispatch our team of professional Restoration Technicians to mitigate your loss and help reduce its impact.
     
With a fire you typically have the restoration needs caused by Fire, Smoke, Water and Odor. Structure and contents not directly damaged by the fire are typically coated with a fine residue of carbon deposits better known as ‘soot’. Soot mixed with the humidity resulting from the water used to put out the flames of the fire results in an acidic residue will continue to cause secondary damage for as long as it is allowed to remain.

SERVPRO Of Mountain View employees are all Fire and Flood qualified by the IICRC highest standard. They also come with a wealth of expertise when it dealing with the restoration element of your insurance claim. 
     
? We provide an accurate Free quotation for fire damage
? We have highly competitive prices
? We commence work immediately upon authorization
? We are fully trained in decontamination works
? We only have highly qualified technicians
? We use high tech equipment
? We use hospital grade disinfectant
? We dispose of all waste safely to help the environment
? Professional customer care during and after the fire and flood damage
? Professional service and guaranteed results
? Undertake private and insurance work
Please do not hesitate to contact us on
650-390-8400 or email us on
office@SERVPROmtview.com for any help.
Remember we are the Faster in  any Disaster.

Why SERVPRO Of Mountain View

3/21/2022 (Permalink)

Why SERVPRO Of Mountain View, Los Altos?

Success built on expertise and knowledge

SERVPRO Of Mountain View, Los Altos has been restoring and recovering customers of all types after disaster has struck and caused damage to buildings, possessions and assets.

With a directly employed workforce of specialists and experts across the country, committed to the highest standards we deliver quality, professional restoration and recovery solutions to a wide variety of incidents.

Our Greatest Assets
We are passionate about being the best in our field. Specialists in what we do and leading the way in innovation and development what really separates us from the crowd is our people.

Our people, with their willingness to help you recover quickly and efficiently after a disaster, with their professionalism, expertise and ability to work with you, is what really makes the difference.

Care, Confidence & Commitment
At SERVPRO Of Mountain View, Los Altos we restore more than property and we do it with care, confidence and commitment. We see past the damage and we WILL help you recover, whatever the situation.

SERVPRO Of Mountain View

3/21/2022 (Permalink)

Time Savings

Restoration is typically faster than refurbishment or repair and, in some instances, can be faster than replacement, particularly for assets such as equipment and machinery.

Prompt action taken at the outset of a loss can mean dramatic time savings down the line. In some instances, if the correct Immediate Measures are not taken quickly, unnecessary secondary damage can occur and restoration and recovery may not be possible at all.

If it’s your home that’s been affected, restoration can mean you get back into your home and back to normal quicker, with less disruption and significantly less upheaval.  If it’s your business that’s been affected, restoration can mean you get back in business quicker, or sometimes even mean staying in business altogether.

Cost Benefits

Failure to act quickly or act at all can mean the difference between a successful recovery or a lengthy and costly road to recovery.  In some scenarios this can even result in a ‘total losses.

Restoration is often the most economical way to recover with costs typically only 10% - 30% of alternative replacement or repair costs.

Costs associated with alternative accommodation and storage, or business interruption costs can also account for a significant proportion of the overall costs on a loss.  These costs can also be significantly mitigated or even
avoided all together with an effective restoration program.

At SERVPRO Of Mountain View, Los Altos we pride ourselves on working closely with customers sharing our technical expertise and know-how.  We will guide, support and help you choose the optimum recovery route, even if this doesn’t include restoration.

We offer solutions to often very complex and challenging problems based on years of experience working with customers to find the best recovery options.

Whether it’s the installation of an advanced drying system meaning you can stay in your home or restoring your business-critical machinery meaning you can continue production on a temporary basis our experts will work closely with you to meet your needs when you need us most.

Odour Removal

1/3/2022 (Permalink)

Our Odour Removal Process

Odour removal after a fire or flood

If you’ve suffered a loss from fire, flood or other property damage, the last thing you need is a lingering odour to remind you of the traumatic situation once the cleanup is underway. Odour removal is one of the most critical parts of an emergency restoration project. In fact, removing the smell of smoke after a fire can be more challenging. This is because in these circumstances, general cleaning simply isn’t enough to remove odours such as smoke from wall cavities.

Identifying the best approach

Our process starts with an assessment of the situation to identify what approach should be taken to eliminate the specific odour in your property. Depending on the type and extent of odour, we may suggest thermal or dry fogging to disinfect and deodorise surfaces.

As well as affected surfaces and wall cavities, we will also treat fabrics which are renowned for holding on to lingering odours, in order to guarantee complete odour removal.

Odour Removal Service Breakdown

Wet Fogging

Wet fogging is carried out with the use of a cold fogger. This sprays very fine particles of solution onto the affected surface in a controlled manner, in order to disinfect and deodorise. This can be used on all surfaces and furnishings subject to pre-testing.

Thermal Fogging

Thermal fogging is similar to wet fogging, but in this instance, the product is dry. This means you are left with far less residue on the affected areas. In the instance of a fire, thermal fogging is used to simulate the smoke pattern. This means that the product used will travel in the same pattern as the smoke did throughout the building, and whilst doing so it will deodorise all the surfaces.

Sealing

Sealing is also used to contain odour problems once we fog affected surfaces. This specialist sealant adds a layer of protection and seals the odour behind. This is only used in areas which are not accessible, or it is not practical to clean or replace them, such as voids and loft space.

Ozone treatments

Ozone is a great product for removing trapped odours which are still lingering even after redecoration. Ozone removes the odour by breaking down the molecules, bacteria and spores that cause unpleasant smells. Ozone (O³) is a highly reactive molecule which quickly reacts with particles in the air and on surfaces, in order to create non-offensive molecules – thereby eliminating the odour.

How to Prepare for Storm

10/4/2021 (Permalink)

How to Prepare for Storm

A storm is a period of violent weather defined as: 

• Wind speeds with gusts of at least 48 knots (55mph)* or; 
• Torrential rainfall at a rate of at least 25mm per hour or; 
• Snow to a depth of at least one foot (30 cm) in 24 hours or; 
• Hail of such intensity that it causes damage to hard surfaces or breaks glass 

How to prevent it? 

You can take a number of precautions to prepare for bad weather, such as storms or floods: 

• A substantial amount of damage occurs because buildings are poorly maintained. On a practical level much can be done to reduce damage by ensuring your property is well maintained and any issues such as loose roof tiles are fixed.   
• Make sure you have emergency contact numbers for your insurer, local authority and utility companies to hand in a safe waterproof place. 
• Listen out for bad weather warnings on local radio and TV. 
• Make sure any unsecured items, like ladders in gardens, that can cause damage in high winds are secured. 
• If you have a car, try and move it away from where flooding is expected. 
• If you are in a flood risk area try to move valuable or essential items upstairs or to a high place. 
• Keep a mobile phone with you. 
• Check if it is safe to use electricity, gas and water supplies. 

What to do if it happens? 

If you have suffered storm damage to your property or contents you should: 

• Do not do anything that will put you or your household at risk. 
• Only return to your home or business after a storm when it is safe to do so. 
• Contact your property insurer as soon as possible. Most will have 24-hour emergency  help lines, which can give advice on next steps and arrange repairs as quickly as possible. 
• If necessary, arrange temporary emergency repairs to stop any damage getting worse. Tell your insurer and keep any receipts, as this will form part of your claim. 
• Do not be in a rush to throw away damaged items, unless they are a danger to health, as these may be able to be repaired or restored. Your insurer will advise. 
• It can take weeks, sometimes months for a property to fully dry out so do not be in a rush to redecorate. Your insurer can give you advice. 

 . SERVPRO of Mountain View, Los Altos has the experience in Windstorm fire and water/freeze storm events. We have the knowledge and expertise, as well as, the state of the art equipment to handle any storm event that may come our way in the near future. If you experience a storm event due to wildfires, heavy rains or gusty winds, call SERVPRO of Mountain View, Los Altos for assistance in any size disaster - (650)770-2992! 

Storm Damage Restoration Process

10/4/2021 (Permalink)

storm damage repair or water damage cleanup, 

Storm Damage Restoration Process

Violent weather such as storm damage can wreak havoc on buildings as well as vegetation. Wind damage can be a hazard to the structure of a building, by loosening the shingles or tiles on the roof. This can cause moisture such as rain and snow to infiltrate into the protective surface of the roof, which will result in the wood swelling and later on disintegration and becoming moldy. This outcome will lead to a sagging ceiling and further problems. Elements such as wind, rain, hail, and lightning can result in turning people’s lives upside down, this is why having a storm damage restoration service to help this type of emergency is a good option.

Here are some of the activities you can expect from the storm restoration service professionals of SERVPRO Of Mountain View.

• Whether it is a business or residence, the SERVPRO Of Mountain View will come to your property and their trained experts will do a thorough examination of the interior and exterior of your building. This will help them discover the level of the damage. In many cases, the restoration company will discuss the renovation plans with you and your insurance adjuster.
• When everything is agreed upon, the work begins. Depending on what type of damage is present, this will determine the type of equipment the professional will use. In the case of flooding, they will use specialized pumps and vacuums to remove water from the affected areas.
• Generators will be brought in to operate their dehumidifiers and air movers so mold and mildew do not have a change to make matters worse. Using customized cleaners, the specialist will then disinfect hard surfaces and shampoo salvageable carpets as well as apply deodorant to combat any odors.

If contacted in time, SERVPRO Of Mountain View company will be able to rescue your building from greater structural issues.

As you can see, when you suffer from natural disasters, the storm damage restoration process is something the experts can handle.  

If you've recently suffered from storm damage and are looking for storm damage repair or water damage restoration ,
. SERVPRO of Mountain View, Los Altos has the experience in Wind, fire and water/freeze storm events. We have the knowledge and expertise, as well as, the state of the art equipment to handle any storm event that may come our way in the near future. If you experience a storm event due to wildfires, heavy rains or gusty winds, call SERVPRO of Mountain View, Los Altos for assistance in any size disaster - (650)770-2992! 

Severe Weather

7/21/2021 (Permalink)

Global Warming Consequences

Our climate is changing rapidly due to global warming and the chances of severe weather drastically increasing. This change will lead to higher temperatures and more heat waves causing more droughts and wildfires. The raising temperatures also cause faster evaporation which results in stronger storms. Because SERVPRO is nationwide, many of us have seen and been a part of the storm event in the past few years. SERVPRO of Mountain View, Los Altos has the experience in fire and water/freeze storm events. We have the knowledge and expertise, as well as, the state of the art equipment to handle any storm event that may come our way in the near future. If you experience a storm event due to wildfires, heavy rains or gusty winds, call SERVPRO of Mountain View, Los Altos for assistance in any size disaster - (650)770-2992! 

Fire season is here - be informed

7/13/2021 (Permalink)

California wildfires 2021

The fire season is back and could be in your backyard before you are ready. Informing yourself of how close the fire danger is and preparing for it could save your life and your home.

Here are some sites to keep yourself informed and your family safe:

California wildfire map

CAL FIRE
Fire.ca.gov

Air quality information

EPA & partners
Airnow.gov

Wildfire preparedness & safety information

CAL FIRE
Readyforwildfire.org

Wildfire safety tips & information

FEMA
Ready.gov/wildfires

Wildfire response resources

Cal OES
Wildfirerecovery.caloes.ca.gov

Response.ca.gov

However, if wildfires do get to your backyard and affect your home or business, don't hesitate to call SERVPRO of Mountain View, Los Altos for fire, smoke and soot restoration service! Call us at (650) 770-2992.

When Storms or Floods hit Mountain View/Los Altos/Los Altos Hills, SERVPRO is ready!

7/13/2021 (Permalink)

SERVPRO of Mountain View, Los Altos specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Mountain View, Los Altos, Los Altos Hills, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (650) 770-2992

Are YOU ready for a big earthquake?

7/13/2021 (Permalink)

Don't forget to get Earthquake Insurance!

In the past few months, numerous earthquakes occurred in San Francisco and other parts of California state. 

Although we may not exactly know when the next big earthquake will hit the Bay Area, but we know that it will happen. Unfortunately, it is most likely that the earthquake will take us by surprise.

What you can do is to make sure your house is safe and your emergency kit is ready.

Making your house earthquake safe:

• Fit gas appliances with flexible connections and/or a breakaway gas shut-off device, or install a main gas shut-off device.
• Secure water heater(s) to walls.
• Anchor bookcases and filing cabinets to walls.
• Install latches on drawers and cabinet doors to keep contents from spilling out.
• Install ledge barriers on shelves, place heavy items on lower shelves, and secure large, heavy items and breakables directly to shelves.
• Attach computers and small appliances to desks, tables or countertops.
• Secure ceiling lights, suspended ceilings and other hanging items such as chandeliers and plants to the permanent structure of your house.
• Apply safety film to windows and glass doors.
• Anchor large appliances to walls using safety cables or straps. Lock the rollers of any large appliances or pieces of furniture.

More information could be found here.

A basic emergency supply kit could include the following recommended items:

• Water (one gallon per person per day for several days, for drinking and sanitation)
• Food (at least a three-day supply of non-perishable food)
• Battery-powered or hand crank radio and a NOAA Weather Radio with tone alert
• Flashlight
• First aid kit
• Extra batteries
• Whistle (to signal for help)
• Dust mask (to help filter contaminated air)
• Plastic sheeting and duct tape (to shelter in place)
• Moist towelettes, garbage bags and plastic ties (for personal sanitation)
• Wrench or pliers (to turn off utilities)
• Manual can opener (for food)
• Local maps
• Cell phone with chargers and a backup battery

More information could be found here.

Why SERVPRO

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What can I catch from raw sewage

The main danger raw sewage presents is from Pathogens, which are biological agents that spread disease result in in serious illnesses, the three most common pathogens found in sewage are bacteria, parasites, and viruses.

Pathogens can cause a wide variety of acute illnesses these include sickness, diarrhoea and infections. Although aggressive and unpleasant with treatment should pass after periods of time lasting several days or weeks usually without lasting effects, however in certain circumstances pathogens can cause serious long-term illnesses or even death.

Diseases that can be caught from raw sewage include:

• Cryptosporidium and Giardia
• Gram Negative Bacteria
• Hepatitis A
• Leptospirosis
• Tetanus
  Whether you are experiencing sewage related problems in your home or office, SERVPRO Of Mountain View/Los Altos/Los Altos Hills  is IICRC Certified Biohazard cleaning and  here to help you.

Why SERVPRO

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- Clean Up After Death

What are the potential diseases from exposure to bodily fluids?

Extreme caution must be taken when dealing with bodily fluids due to the risk of infection and exposure to diseases.

Direct exposure to body fluid spills do not result in infection. In general, the risk of human infection from spills is very low. However, risk of contracting a disease from direct contact to blood, urine, vomit and feces is based on many factors, including but not limited to the following:

• The infectious agent involved
• Duration and type of exposure
• The amount of body fluids/feces involved in the exposure
• The amount of infectious agent in the body fluids/feces at the time of exposure

The 3 main diseases that can be transmitted by exposure to body fluids are:

AIDS, Hepatitis B & HIV

SERVPRO Of Mountain View/Los Altos/Los Altos Hills is IICRC Certified Biohazard cleaning and  here to help you.

Cleaning and Hoarding

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Hoarding Cleaning

Cleaning and Hoarding.

Hoarding is a complex problem often occurring over many years, the person usually has levels of difficulty that may have no identifiable cause, it may occur from mental illness or personality issues leaving the hoarder unable to stop. Their illness propels them to hoard everything from personal items to personal waste creating dangerous and unhealthy living environments; our specialist teams are trained to work respectfully when clearing and cleaning a property and sensitive attention is given to the difficulties faced by everyone involved in the operation.

SERVPRO Of Mountain View/Los Altos/Los Altos Hills will ensure the property is returned in a safe and hygienic state, items for removal will be agreed and confirmed, pre-photographs are taken of all the areas particularly when dealing with a deceased hoarder. We are experts in managing hoarding cleaning using specialist products to sanitize  and clean the affected surfaces removing the potential for contamination. On completion we will furbish post photographic evidence with certification if required for insurance.

SERVPRO Of Mountain View/Los Altos/Los Altos Hills is IICRC Certified Biohazard cleaning and  here to help you.

Air Duct Cleaning

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Breathe Easy: Air Duct Cleaning

The duct cleaning process is crucial to the quality of the air we breathe. Custom air purification treatment plans are developed by our Technicians  . For example, after a fire, it is very possible smoke and soot particles are absorbed into the building’s ductwork. If not treated properly, those contaminants become part of the breathing air by being pushed through the heating, ventilation, and air conditioning (HVAC) system. Additionally, airborne contaminants can build up inside the ductwork, creating an ideal breeding ground for mold, bacteria, fungi and other microbes.

Air duct cleaning is essential for commercial and residential buildings because the ductwork carries the air (and possible mold or other contaminants) we breathe!  Air purification processes have multiple benefits and are an important piece in the recovery services as well as a proactive solution to indoor air quality considerations.

Our air duct cleaning services include:

• Air duct cleaning and restoration
• Water and fire damage HVAC restoration
• Ductwork integrity inspection
• Dryer vent cleaning
• Duct sealing
• Bathroom exhaust duct cleaning
• Ductwork integrity inspection
• Filtration
  For more information on HVAC and air duct cleaning, call us today, (650) 770-2992.

Mold Removal services

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Mold Removal Services and Mold Cleaning

1-Mold Removal Services and Mold Cleaning

Mold is caused by a moisture issue within the area where it’s growing. This could occur because of any number of things, including water ingress from flooding/leaks, poor ventilation or damp patches. The first step to mold remediation is to have a mold survey carried out by a trained Technician specialist. They will advise you whether it is safe to reside in the property and forward you a detailed plan of what is required to eradicate the problem.

SERVPRO Of Mountain View/Los Altos/Los Altos Hills are Certified  mold remediation specialists. This means that if you have a mold problem in a domestic or commercial premises – big or small – we’re the company to help

Certified Cleaning Services company

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Certified: SERVPRO Cleaned

1-SERVPRO Of Mountain View/Los Altos/Los Altos Hills is
Specialist Certified  Cleaning Services company,

As well as the more common types of industrial, commercial  we also get involved with unique specialist cleaning jobs ,These Jobs involve a high degree of expertise and need to meet various credentials. Our fully certified Technicians can assist here.

Occasionally there is no method or process. In these circumstances, we research possible methods, conduct trials, produce samples, predict results and outcomes and then support our proposals with cost analysis and environmental impact reports.

We work closely , professionally  with our clients to understand their business, objectives and safety procedures and understand the importance of getting it "Like it never even happened." Some of our specialist services include:

1-Crime Scene Cleaning
2-Biohazard Cleanup Services
3-Sewages Cleanup Services
4-Cleaning   Hoarding  services
5-COVID-19 Disinfecting/Sanitizing

TYPES OF MOISTURE METERS

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TYPES OF MOISTURE METERS

Water-

1-TYPES OF MOISTURE METERS

When your home or business is damaged by water, it is important that everything is dried in a timely manner. Water tends to migrate to unseen areas of the property causing potential secondary damages such as mold and rot. Executing a timely drying or removal of water plan will help minimize further damage to your home or business. The question is however:

How can we tell if things are dry if we can’t see it or touch are wet? To get an accurate picture of your water damage situation, and determine where the water has traveled, and how deep it has gone, we at SERVPRO of Mountain View/Los Altos/Los Altos Hills use a variety of moisture meters and other exploratory equipment.

There are 3 types of moisture meters:  

pin,  pinless and pin/pinless all in one. Additionally, some meters can be equipped with a connection option to add accessory probes that can be inserted deeper into a surface for more accurate core or depth readings.  They all work on the same basic principle.  Moisture conducts electricity.  These tools essentially test the strength of an electrical connection.  Moisture/water conducts electricity perfectly.  The stronger the connection,  the wetter the material.  Our staff can even use Infrared cameras that rely on the notion that wet materials/areas not only conduct electricity better, but they also tend to be cooler.  Infrared cameras give us an better insight on where to look for moisture.        

If your home or business is struck with a disaster, calling a professional company is recommended. 

About SERVPRO of Mountain View/Los Altos/Los Altos Hills

SERVPRO of  Mountain View/Los Altos/Los Altos Hills   specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Fire

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Fire damage cleaning

1--SERVPRO Of Mountain View/Los Altos/Los Altos
  Fire Restoration Services

Fire damage cleaning

We first ensure that the damaged locations we are working within is safe. Once we are satisfied with the level of safety, we will remove and dispose of any severely affected materials. We will also check for ash and soot deposits throughout the affected areas.

Smoke damage cleaning

Depending on the type of smoke that has damaged your property, we have different solutions to manage the job. Left untreated, smoke residue can have a corrosive effect on contents, fixtures and fittings. Fortunately, we can restore dry smoke damage, wet smoke damage, protein smoke damage and fuel/oil smoke damage.

Cleaning of contents at our decontamination unit

Any contaminated, savable contents are taken to our decontamination unit where they are cleaned and decontaminated using highly specialized equipment.

Why SERVPRO

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SERVPRO Of Mountain View/Los Altos/Los Altos Hills focus is on restoration rather than replacement.  spent. We realize that every loss is different so we We are Specialist in  Drying Services

Water extraction and decontamination

Prior to any drying work, if required, we can provide fast, effective flood water extraction from your domestic or commercial premises using our powerful water extraction units. Once any excess water is removed, our Technician team will work to achieve 100% decontamination by hosing down the property’s walls, hard floors, hard surfaces and disinfecting affected areas.

Vacuum & high pressure drying

Drying needs to be undertaken as soon as possible after flooding to avoid any further damage from occurring. To do this, we commonly use vacuum systems and high pressure drying to force hot dry air into cavities, voids and insulation. This enables us to dry these areas with minimum disruption. Pressure drying  is often a faster solution to suction drying.

Suction drying

Our suction drying process pumps excess water out of the affected area. It’s similar to pressure drying, however suction drying takes dry air from the room and forces it through gaps or purposely drilled holes into the damp areas. Damp air is then sucked out and exited via a turbine. 

Mold Removal services

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EXCESS MOISTURE CAUSED BY CONDENSATION.

EXCESS MOISTURE CAUSED BY CONDENSATION.
  
Condensation is mainly the cause of mold growth in residential properties. Leaks and rising damp are also the cause of mold growth.
 

Mold will grow if continuous relative humidity levels are over 60%. when relative humidity gets above 60% this will cause condensation to form. 

Cooking, showering, drying clothes indoors and breathing without adequate ventilation can all cause excess moisture. Droplets can form on indoor surfaces such as windows, walls, and ceilings, it can also form on 
carpets, fabric, furniture, and clothing turning into Mold.
Whether you are experiencing Mold -related problems in your home or office, SERVPRO Of Mountain View/Los Altos/Los Altos Hills  is here to help you. Call our experts at (650) 770-2992 for assistance.

MOLDY SILICONE SEALANTS

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MOLDY SILICONE SEALANTS

MOLDY SILICONE SEALANTS  

Mold growing in bathrooms, wet rooms, kitchens, and utility rooms is a quite common occurrence, often because showering and washing produces air particles also referred to as relative humidity which will then suspend in the air. When this relative humidity meets a cold surface, it reaches dew point and turns back into water. 

Condensation will form and settles on walls, ceilings, grout and sealant around your bath or shower. This is when the mold spores appear and starts to grow. Good cleaning habits help with keeping surfaces that get wet on daily basis from developing microbial growth.

If you are experiencing Mold -related problems in your home or office, SERVPRO Of Mountain View/Los Altos/Los Altos Hills is here to help you. Call our experts today for assistance at (650) 770-2992.

water Damage

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water Damages

SERVPRO Of Mountain View/Los Altos/Los Altos Hills Restoration is a well-established water damage restoration company operating across the Bay Area in Mountain View, Los Altos and Los Altos Hills.

Get us to include any or all of the following as part of your water damage repair and restoration service:

-Minimizing the initial impact water damage

-Cleaning and repairing all lasting effects

-Removing mold and providing structural drying

-Property sanitization services

All work required for water or flood repair

Comprehensive restoration and refurbishment to return your property "Like it never even happened." 

You can count on Our 24/7  emergency response. We guarantee that, in the event of a water damage or flood damage emergency, we can be on-site within 30 Minutes  of your call. Whether you are experiencing water-related problems in your home or office, SERVPRO Of Mountain View/Los Altos/Los Altos Hills  is here to help you.

As flood restoration specialists

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flood restoration specialists

As flood restoration specialists,

SERVPRO Of Mountain View/Los Altos /Los Altos Hills, offer a fast response flood damage cleanup service for jobs large and small. Rapid response is of the utmost importance in any disaster situation, including flooding.
Here at SERVPRO Of Mountain View/Los Altos /Los Altos Hills , we believe that the quicker you can have a team of specialist flood damage restorers on site, the more likely it is that the loss/risk will be reduced considerably. That’s why we offer a 24/7 emergency  response.
If a major flood disaster has caused extensive damage to your home or business, you can rely on SERVPRO Of Mountain View/Los Altos /Los Altos Hills to respond swiftly and professionally, Our Job includes the decontamination and drying of flood water damaged properties and contents, as well as odor removal, speed drying and building repairs.

Restoration and the Cleaning of Smoke Damage

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Restoration and the Cleaning of Smoke Damage

SERVPRO Of Mountain View/Los Altos/Los Altos is certified in Fire Damage Repair and Restoration

Restoration and the Cleaning of Smoke Damage,

Firstly you need to remove all soot from the premises. This is vital, if you miss any it is pointless continuing as you will simply have to repeat all the jobs if and when problems occur later on in the process. Remember that however you choose to do this, you cannot use water. This will make the problem a million times worse and will, in turn, make the process even longer. It not only makes the stain harder to remove, but also makes it look worse on your surfaces.

Once all the soot has been removed you must then look into thorough cleaning. The cleaning of the smoke must be done to such a standard as to ensure that when you get down to redecorating, the processes can be completed quickly and efficiently so as to ensure your bills are kept to a bare minimum. Cleaning away damage from smoke is far from easy as not all problems are obvious. It is easy to remove what you can see, what you can’t – not so easy. Special equipment is vital. Mold build up can, and will, happen if you do not ensure that the surfaces are completely clear of any remaining residue. Smoke and soot in themselves are dangerous. Add mold to the mix and you have one deadly cocktail. Getting rid of smoke odor is nearly impossible without the use of specialist equipment.

The restoration process is long, expensive and stressful. If you don’t think you can handle taking all of it on yourself then you may need to look into expert help. Expert help may involve hiring an extensive amount of professionals to make sure each job is done, of course to the standard you need. You will need somebody to assess the damage and tell you what exactly needs to be done. You will need cleaners. You will need decorators. You will need restoration experts. You might even need builders, plumbers or electricians depending on just how bad the damage is.

Why SERVPRO

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 What do fire restoration companies like SERVPRO Of Mountain View/Los Altos/Los Altos Hills do

 SERVPRO Of Mountain View/Los Altos/Los Altos Hills work closely with insurance companies to help safely and professionally restore your home or business after severe damage from a fire. Work includes fire and smoke damage clearing, decontamination, removal of contents and decontamination, odor removal.

Why is SERVPRO Of Mountain View/Los Altos/Los Altos Hills  your call -to fire restoration company?

1-we are  Faster to Any Size Disaster!

2-We have the training, experience and specialized equipment to help you through a tough and stressful time. We can bring your home or business to better than  pre loss condition. Our -SERVPRO Of Mountain View/Los Altos/Los Altos Hills is always ready to help you 24/7 .

Why SERVPRO

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Fire & Water - Cleanup & Restoration™

About SERVPRO of Mountain View 

Why SERVPRO?

Entrepreneur Magazine: Top 500 Franchise Ranking: 

SERVPRO, a leader in disaster response ranked #1 in its category in 2021.This amazing honor places our company at the top of the list for the eighth time in our history. We are thankful and humbled by our drive to help our communities during these unprecedented times. Whether it be a flooded basement, fire loss, mold damage, or even taking precautions to help curb the spread of COVID-19, We are always here to help!  

SERVPRO of Mountain View  is a locally owned first-response company. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. 

We are proud to help serve our local communities in helping them get back to “Like it never even happened.” 

SERVPRO of Mountain View  is here to help! We are available 24-7 to assist you in your needs. (650) 770-2992

Fire

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Fire Damage Mitigation and Remediation

FIRE 

Why Choose SERVPRO for Fire Damage Mitigation and Remediation in Mountain View/Los Altos/Los Altos Hills ? 

Bay Area fire damage cleanup is a cornerstone of SERVPRO's mission. We are a locally owned business that cares deeply about our Mountain View/Los Altos/Los Altos Hills , neighbors. Our mission and drive is to make your home or business “Like it never even happened.” With that being said, we pride ourselves on attention to detail, invest in the development of our employees and provide our staff with high-efficiency, smoke and soot residue removal products, tools, and equipment.  

Regardless of the initial cause of the blaze, our crews: 

• Arrive promptly, prepared with fully stocked equipment and cleaning supplies. 
• Follow all IICRC guidelines to keep you and our crews safe during your project. 
• Our crews are specifically trained in Deodorization, and A.S.D (applied Structural Drying) to IICRC standards.  
• We use only EPA-registered antimicrobials 

Count on SERVPRO of Mountain View/Los Altos/Los Altos Hills to meet your fire, smoke, and soot cleanup needs. Call us at 650-770-2992 day or night, 365 days of the year. 

COVID-19 cleaning/Disinfecting/sanitizing.

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COVID-19 cleaning/Disinfecting/sanitizing.

SHOW YOUR COMMITMENT TO CLEAN WITH THE CERTIFIED: SERVPRO CLEANED LOGO 

Working with industry leaders and adhering to the CDC standards for cleaning and disinfecting commercial spaces, we have developed a multi-phase cleaning and disinfecting protocol in line with the CDC and local health department guidelines. We are currently conducting routine preventative deep-cleaning and decontamination services for homes and businesses across California. The CDC encourages regular cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, tables at a minimum. Our standard operating procedure related to the COVID-19 virus includes a variety of solutions to meet the changing needs of our community. Call our office to speak to our knowledgeable staff about your specific concerns and solutions. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for the cleanup process, and disposal of hazardous materials. Applying disinfectant using a combination of techniques—including fogging, surface wiping, and spraying areas of the building are addressed that would otherwise be missed by ordinary cleaning. 

SERVPRO of Mountain view/Los Altos/Los Altos Hills  is here to help! We are available 24-7 to assist you in your needs. (650) 770-2992 

water Damage

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QUESTIONS TO CONSIDER DURING A WATER LOSS-

QUESTIONS TO CONSIDER DURING A WATER LOSS-  

Water damages can be extremely scary. When water overruns and flows in the interior of your home, you are likely to have many questions. Your first impulse might be to try and fix things on your own, but any significant flood event requires professional help. You might ask yourself, "Who should I call?" For major plumbing problems, a plumbing contractor can come to your home and repair the problem. For help with the cleanup and restoration, a local water mitigation company in Mountain View, Los Altos/Los Altos Hills, will have the resources and the personnel to minimize property damage. Technicians will arrive at your home in a matter of hours. They will use advanced equipment and hard-earned knowledge to restore your home to its proper condition. 

The Question of Insurance Coverage 

Water damage in your home inevitably becomes a financial issue. You will need to repair and replace items and there will be expenses for restoration services. To get the best information, it is vital that you call your insurance agent. Generally speaking, so long as the water disaster was unexpected and sudden, your homeowner's policy will cover some or all of the following expenses: 

• Damage to the structure of your home 
• Damage to personal items 
• Costs to fix the source 
• Costs for restoration services 

A flood that originates from the outside of your home is typically not covered. For this you need specific coverage for the overflowing of water into your house. 

The Question of a Complete Restoration
How do you determine when your home has been completely restored after water damage? You should make sure all standing water has been removed from impacted areas. It is important to ensure the area has been dried out properly. This can be difficult to determine, so be sure to ask the company doing your cleanup. A reputable franchise will give you an honest answer. Also, pay attention to any lingering odors and insist those are addressed.
A flood in your home is a troubling event. You can overcome this temporary problem with quality help from professionals. 

SERVPRO of  Mountain View, Los Altos/Los Altos Hills is here to help relieve the stress during this traumatic event. We are available 24-7 to assist you in your needs. (650) 770-2992 

Residential/Commercial Leak Detection

5/4/2021 (Permalink)

Leak Detection.

What to Do When a Leak Is Suspected

If you discover, or even suspect, that there is a water leak in your home, you will benefit greatly from some professional assistance. And it will take more than just a plumber. A plumber can fix the leak but can they find it? And what must be done to prevent mold?

This is when you need the help of a professionally certified water damage restoration company, like SERVPRO Of Mountain View. Our water damage specialists have the necessary tools to pinpoint any leak and remediate any damage the leak has caused. Structural drying is always necessary to prevent mold from growing. Simply removing what is wet and replacing it without proper drying is a recipe for disaster. In nature, wet always goes to dry if it can. Any moisture that is not removed from structural materials (wallboard, subflooring, wall studs, etc.) will be absorbed into any replacement materials and may result in mold growth.

Carpet Cleaning

5/4/2021 (Permalink)

Carpet Cleaning

When it’s time to clean your carpets, you want dependable professionals to handle the task — a company whose employees will treat your home with respect and give the job the care and attention it deserves. At SERVPRO of Mountain View/Los Altos/Los Altos Hills you will find our employees to be conscientious, diligent and dedicated professionals, whose primary goal is to do the best job possible for your home.

Our carpet cleaning process includes the following steps:

1. Vacuuming
2. Spot pre-treatment or conditioning
3. Steam-extraction cleaning
4. Spot pre-treatment or conditioning
5. Furniture blocking and shuffling

Regular carpet cleaning extends the life of your carpet and improves air quality in your home by removing the allergens and dust that collects in the carpet fibers over time.

Trained Professionals

5/3/2021 (Permalink)

Treated Mold Under mobile house

Mold Remediation

Mold remediation encompasses identifying and addressing mold issues in a structure. Mold remediation prevents the spread of mold by isolating damaged areas, removing affected material and eliminating moisture sources – the cause of the mold – in order to reestablish a healthy environment.

What is involved in mold remediation?

Mold remediation involves mold clean up and removal by SERVPRO® specialists to address the damage and health risks associated with mold. Cleaning with bleach and water will not kill mold. Moldy material must be removed and the damaged area reconstructed; therefore mold remediation is best left to a professional trained to handle hazardous material and eliminate the spread of mold to other rooms.

Assessment

A SERVPRO Technician will come to your building to assess and locate the source of the problem. He will then formulate a mold remediation plan.

Containment

The source of the moisture problem is addressed and the affected area is closed off to avoid contaminating the rest of your building with mold spores stirred up during the removal process.

COVID 19 Cleaning/Sanitizing

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Covid Cleaning/Sanitizing

Cleaning has become key in providing a safe and sanitary environment. If it’s a commercial space that’s starting to get untidy or business that will reopen, we have a team of cleaning/sanitizing  professionals you can rely on to get the job done. Our technicians are professionally trained to deal with Biohazard services.

We have been Certified to Covid 19 clean/Sanitize for Commercial and residential buildings and offices.  Give us a call to confirm if we service your area today!

When you take advantage of our Covid cleaning services, you will be working with the best commercial/residential technicians in the area. Our recurring customers can provide testimony of the quality of the cleaning service we continue to provide, Weekly, Monthly and even on a one time Job.

Fire Damage

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Fire/smoke

Fire Damage.

Because of the pervasive nature of smoke, it is often difficult to detect all of the damage that has occurred. You should have any affected buildings examined by a trained fire damage professional. A professional can help discover all smoke, fire, heat and moisture damage on or within your property.

24/7 Emergency Service
"Like it never even happened."

One thing that many commercial property owners do not know is that areas that do not appear affected by fire damage can still be dangerous. Smoke penetrates into deep areas of a structure, which can lead to odor and hidden damages. For this reason, it is especially important to have a trained fire restoration professional, such as SERVPRO, inspect your building. SERVPRO Of Mountain View can determine the exact extent of your smoke and fire damage.

Drying walls

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Drying walls affected from water leak

Dry Out

It's important to know how to dry out wall after water damage. It's not an easy thing to do but it is critical. Water damage that is left unattended can lead to costly and dangerous structural damage and to harmful mold and mildew growth. Unfortunately, water damage can happen easily. Old buildings may have leaky pipes or cracked tiles in the bathroom. Even in new buildings, extreme temperatures can cause pipes to burst and flood an interior.

To Dry  Out a Wall.

Natural ventilation is one alternative for drying out a wall. It is definitely the least expensive, assuming you don't run into problems. However this method is time consuming and mold is a fast growing organism that can spread while you wait for the walls to dry. 
That's why we are always here to fix it
"Like it never even happened."

Mountain View, Los Altos, Los Altos Hills 24 Hour Emergency Water Damage Service

3/8/2021 (Permalink)

SERVPRO of Mountain View/Los Altos/Los Altos Hills is available 24 hours a day, 7 days a week for water emergencies, no matter how large or small. When you are dealing with water damage, immediate action is crucial to avoid additional damages. Any delay can greatly increase the severity of the water damage.

In case of a water loss, shut off water supply and call us at (650) 770-2992! Our experts will ask questions regarding your water damage emergency to help guide you through this crisis, provide the next steps you can take while waiting for the response team to arrive, and what equipment and resources to bring.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?
• Is there standing water?
• How many rooms are affected?

Commercial Emergency Ready Profile

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For many businesses closing your doors for an unexpected amount of time can be devastating. There are many business owners that do not have a preparedness plan in place. Having disaster protocols in place can give your business a peace of mind. 

SERVPRO of Mountain View/Los Altos/Los Altos Hills can help your Business develop an Emergency READY Profile to minimize business interruption by having an action plan. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

· A no cost assessment of your facility. This means there is no need to allocate funds, giving you a great value at no cost. 

· A concise Profile Document that contains only the critical information needed in the event of an emergency. It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed. 

· A guide to help you get back into your building following a disaster. This can help lessen the amount of time your business is inactive by having an immediate plan of action. 

· Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider. You have a provider that is recognized as an industry leader and close by. 

· Identification of the line of command for authorizing work to begin. This saves time so we can begin the work of mitigating the damage which can save you time and money. 

· Provides facility details such as shut-off valve locations, priority areas and priority contact information. Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens." 

Please contact us today to get started on your FREE Emergency Ready Profile. 

Trained Professionals

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Our Team is Ready to Serve you 24/7

SERVPRO of Mountain View/Los Altos/Los Altos Hills invests deeply in each of our team members. We strive to make sure our Supervisors and Technicians have been provided the proper tools and foundation to be the best in the industry. Additionally, we make safety a huge priority. In this unprecedented time of uncertainty in regards to the COVID-19 pandemic, safety is at an upmost importance. This is why we supply our staff with proper protective equipment and training to make sure your home or business, as well as our employees are safe during your project. 

SERVPRO is nationally recognized as leader in the restoration industry. With over 1,700 locations nationwide we pride ourselves on being “faster to any size disaster.” We provide a 24 hour 7 day a week emergency response team to ensure your home or business is taken care of. 

So whether it is a water, fire, mold, or cleaning project we are always here to help! 

Please call us at (650) 770-2992.

SERVPRO of Mountain View/Los Altos/Los Altos Hills Smoke and Soot Cleanup

3/8/2021 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action. 

Smoke and soot facts:

• Hot smoke travels to cooler areas and upper levels of a structure.
• Smoke flows around plumbing and heating systems, seeping through the holes used by pipes and heating vents to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry; this results in many types of soot residue after a fire. SERVPRO of Mountain View/Los Altos/Los Altos Hills will gather all the information pertaining to the fire and test the soot with special sponges to determine which type of smoke damage occurred and the type of cleaning procedures will be needed. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Damage Restoration Services

Since smoke and fire damage varies, each case requires a unique cleaning approach tailored for the specific conditions.  We have the necessary equipment, expertise, and experience to restore your fire and smoke damage.  We understand that this is a difficult time for you, so we will treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today – (650) 770-2992