What our Customers say...

Water Damage Testimonials

We hade a water loss at our home and hired SERVPRO of Mountain View to come out and dry out our home but more importantly Anna and her team at SERVPRO of Mountain View restorations did a fantastic job on packing out our home and took extreme care with all of our furniture and contents throughout. Once they finished and repaired, they put everything right back where it was as if nothing ever happened. I will certainly use this company and recommend for the future.

I found this company when my house was damaged by recent water leak , these guys are amazing we had this very professional gentleman his name was Ronny if I am pronounce it correctly he took care of everything very quickly he was very professional and reliable we will use this company again just because of Ronny thanks a lot ??

RECOMMENDED! SERVPRO of Mountain View is definitely the company to use for damage remediation. We had a water leak that damaged the second floor and first-floor ceiling. Within a few minutes of contacting insurance company, I received a phone call from SERVPRO and had appointment scheduled. SERVPRO stayed in constant communication with me, made sure that everything was coordinated, and completed the remediation part of repair as quickly as my schedule allowed with an excellent quality. Everything was done as described. One happy customer!

Highly professional, personalized service. Anna was easy to talk with, listened to me describe my problem (concern with water damage from leak in attic) and arrived to my house on time. She was kind, respectful of my home, very knowledgeable, and highly competent. She even spent time on the phone with me, after she left my home, to give me information on how to best proceed with repairing my drywall. I give my highest recommendation to SERVPRO of Mountain View/Los Altos.

I had an unfortunate water leak at my house and contacted SERVPRO of Mountain View/Los Altos/Los Altos Hills. Allen came out to our house and was very knowledgeable and helped us with our insurance claim.  He brought in his crew and got things cleaned up and packaged up our belongings and put them all safely in storage. Everyone was great and they worked very hard to get us back in our home as soon as possible. He also recommended some very hard working contractors that came also and helped us during the construction period. We are grateful to him and we definitely recommend him. He even took time out of his day to take us to kitchen cabinet place to help expedite the process and got us a discount as well. Thank you Allen again, we couldn't have finished in time without you.

I'm very satisfied with Anna's work from SERVPRO of Mountain View/Los Altos. She's very patient and responsive. She gave me a very reasonable price, which beats other companies' quotes. She and her team cleaned my place every time they finished their work. I highly recommend SERVPRO of Mountain View/Los Altos!

It was really nice interacting with Ronny and his team. They really cared about me, not only for the job i.e the leak I had in garage but also overall things I should do to keep house well protected.
Would recommend anytime. Staff was professional, wore masks and also explained everything.